Ed Diaz

There is something suspicious about Lou Pierro, Finance Manager. The numbers weren't sounding correct since I put 8$ cash. I kept asking and he kept proving the numbers. I have since received contract from Manager. The numbers weren't sounding correct since I put 8$ cash. I kept asking and he kept proving the numbers. I have since received contract from financial institute and the numbers don't match. Kia of Sussex namely Lou Pierro took at least $4500 from me. This was part of my $8000 cash deposit. However, not all was reported to my auto loan. I come to find out that Ally finances all Kias but they are unwilling to assist me. Sounds like they are in cahoots. I will be alerting all to Ally's compromised business ethics as well as Lou Pierro's. More

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Dealership average/ Service Dept wonderful Like most dealerships this 1 is average - they are there to make $ not really help you. But the Service Dept & Jeffery Lasala are great to work with. Like most dealerships this 1 is average - they are there to make $ not really help you. But the Service Dept & Jeffery Lasala are great to work with. Recommend them highly! More

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It was very easy experience. All paperwork was done ahead. Which was wonderful. I will recommend Newton Kia to friends and family. Thank you all. ahead. Which was wonderful. I will recommend Newton Kia to friends and family. Thank you all. More

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Great Experience I am so happy we found this dealership. Honesty and Transparency. Great Staff. No attitudes just plain old customer service that anyone would apprecia I am so happy we found this dealership. Honesty and Transparency. Great Staff. No attitudes just plain old customer service that anyone would appreciate. The selection is immense. All questions were answered with no problem. THANK YOU everyone. More

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Understanding, Friendly, Professional I just leased for the 2nd time from Kia of Sussex. I started shopping for my new lease about 2 months ago by sending a text through the website. I was I just leased for the 2nd time from Kia of Sussex. I started shopping for my new lease about 2 months ago by sending a text through the website. I was answered by Mya Johnson. From the start she was professional, friendly, accommodating and very helpful. She was never pushy yet followed up. She always answered any question I had or found out the info I requested and got back to me in a timely manner. When I was ready to turn in my lease and get a new one I was introduced to Ed P. What a character hahaha. Our personalities matched right up. I told him what I wanted, the price I needed and what I had available to spend out of pocket. After a few discussions with the manager and some story swapping I was able to secure the vehicle I wanted, even the color. I'm very happy with my Sorrento. Overall the best car "buying " experience around. I was there a while because they were super busy so while I waited for my car to be cleaned they offered to buy me a coffee. Super nice people. I'd recommend Kia of Sussex over and over. More

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