Eddie Marquie

Excellent service. The representative kept me updated on everything that was going on. One of the top dealership in Illinois. The representative kept me updated on everything that was going on. One of the top dealership in Illinois. More

by JAHLOVERIPTON Verified Customer Verified Customer

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Excellent service and excellent sales department from service advisors and service managers they are always there to understand my concerns. God bless this dealer. God bless the employees and all the sta service advisors and service managers they are always there to understand my concerns. God bless this dealer. God bless the employees and all the staff. and I would like to say thanks to the service advisor specially Christine and Murad and the service manager, Mike and the sales manager Edy, which is always see me and approach me and say hello how are you? How may I help you and offer me cup of coffee or a hotdog if they have it really I feel like I’m at home again. This is one of the best dealers I always dealt and I always buy Infiniti from them. More

by RAMZIHADDAD23 Verified Customer Verified Customer

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The mechanic had no pride in his work and ended up damaging my vehicle. That not good for business damaging my vehicle. That not good for business More

by ALEX.LANKFORD Verified Customer Verified Customer

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After the sale update… the 2024 QX80 didn’t get delivered on time. I had to drive 2.5 hours to meet the delivery driver so my wife and I would not miss a full day of our anniversary vacation. The vehicle l on time. I had to drive 2.5 hours to meet the delivery driver so my wife and I would not miss a full day of our anniversary vacation. The vehicle looked like one of my teenagers cleaned it, though my teenagers could have probably done a better job. No paperwork on the ceramic or maintenance. The vehicle listed as CPO but then they charge to activate it. Never heard of that before. The vehicle came with only one key FOB, something they failed to mention. $600 for one of those. Took the vehicle to Willis Infinity in Clive, IA. They pulled the maintenance log for me. It wasn’t up to date. I also bought another key fob and paid for programming. Spoke with Anthony at Orland Park on May 27th about my frustrations in regards to the timeline in which I received the vehicle and sales process. Anthony said he’d send a $200 check for the inconvenience. Haven’t seen that either. Hopefully I get plates but I’m less than confident on that being a smooth process as they never gave me info. If there’s a ball that can be dropped with this transaction they seem to spike it. More

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Excellent service by the team at the dealership from start to finish would recommend this location!!! start to finish would recommend this location!!! More

by KENDALLSILAS Verified Customer Verified Customer

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The sales woman Natalia was very very helpful and the general manager who helped out also was very good they did everything they could to make the sale and make it fair general manager who helped out also was very good they did everything they could to make the sale and make it fair More

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Great experience, very smooth process. I enjoyed working with Subhi as well as his manager Eddie. They were attentive and not dismissive. Smooth process and great communication I enjoyed working with Subhi as well as his manager Eddie. They were attentive and not dismissive. Smooth process and great communication More

by Health Insurance Agent Verified Customer Verified Customer

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Epitome of a bad car salesman- kept playing games and changing the term sheet everytime I looked at it. Talking pricing strategy in front of my wife and I like we couldn't hear or existed. Had us there p changing the term sheet everytime I looked at it. Talking pricing strategy in front of my wife and I like we couldn't hear or existed. Had us there playing games for 6+ hours. Tried to low ball me on my trade using cheesy cliche phrases. Walked out and went to Carmax, recieved 6X for my trade and bought a new car in les than 1.5 hours. If Eddy is involved run out of this delaership!! More

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I recently purchased a QX60 from Infiniti Orland Park, and I cannot say enough about the incredible experience I had. Ross (Client Advisor), Eddie (Sales Manager), and Lucas (Business Manager) went above and I cannot say enough about the incredible experience I had. Ross (Client Advisor), Eddie (Sales Manager), and Lucas (Business Manager) went above and beyond to ensure the entire process was seamless and stress-free. From the start, Ross walked me through every detail of the sale and placement over the phone, so when I arrived at the dealership, everything was ready. Eddie and Lucas worked together to streamline the process, ensuring I didn’t have to wait long. By the time I arrived, all I had to do was test drive, sign the paperwork, and drive off in my new QX60! Their professionalism, transparency, and efficiency made this one of the best car-buying experiences I’ve ever had. I felt informed and valued as a customer every step of the way. If you’re looking for top-notch service and a team that truly cares about your experience, I highly recommend Infiniti Orland Park. Thank you, Ross, Eddie, and Lucas, for making car shopping enjoyable and easy! More

by OLD III Verified Customer Verified Customer

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This is a professional team and dealership. Top to bottom, great people. Customer service A+ Top to bottom, great people. Customer service A+ More

by Tom Koert Verified Customer Verified Customer

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