Eddie Proctor

These guys took care of a problem for me at no charge, that would have cost me hundreds of dollars at my local dealership. that would have cost me hundreds of dollars at my local dealership. More

by dunton.m Verified Customer Verified Customer

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Horrible communication and lack of following though on the things they said they would do after they had the contract. I bought a 4 runner that had just been traded in and needed work before I took posses the things they said they would do after they had the contract. I bought a 4 runner that had just been traded in and needed work before I took possession. Instead of being honest about when it would be read and what was taking so long Ihad a sales man that would tell me he would check on it and then goast me. After several of these interactions I called the sales manager. That gave me another story that tha car would ready the next day. When I left him a voice mail the next day stating I would be there in a couple hours to get it he called me back saying that it was done but now had a seat belt alarm and that's why I couldn't get it that day. The next day the sales man actually called me back and said they had that fixed but still had get the windshield. So I don't know if the sales manager was lying or misinformed but it was almost 2 weeks before I got my 4 runner. I would not have been thrilled about but I would have a lot happier if they had just been upfront and honest with me about the repairs not getting started when I was told they would be instead of leading me on day after day. I do really like the 4 runner, but ruined the experience and took all the joy of buying it. More

by Jim Verified Customer Verified Customer

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I’ve purchased many vehicles from this dealership over the years , both locations and it’s always been a great experience… the years , both locations and it’s always been a great experience… More

by Bill Verified Customer Verified Customer

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Everyone we dealt with was helpful. Our salesperson Eddie was not pushy just helpful. Customer service great from all involved. Our salesperson Eddie was not pushy just helpful. Customer service great from all involved. More

by Pbeasley10 Verified Customer Verified Customer

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