Eddy Cooke
Eddy Cooke at Lost Pines Toyota
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Eddy Cooke

Fixed Ops Director

Lost Pines Toyota

806 Texas 71 W
Bastrop, TX 78602

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4.7
72 Reviews
4.7

72 Reviews

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72 Reviews of Eddy Cooke

May 04, 2025

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I needed my brakes checked out and an oil change. I got what I paid for in a timely manner. Good pricing and a 10% military discount. Not much more you can ask for. More

by evanpaskow
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Recommend Dealer
Yes
May 05, 2025

Lost Pines Toyota responded

Thank you for your review! We're glad to hear you received timely service, fair pricing, and were able to take advantage of our military discount — we truly appreciate your service. It's great to know we met your expectations, and we look forward to helping you again next time!

April 20, 2025

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They always do a great and efficient job. I trust what they say. The personnel are always friendly. More

by tjpure101
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Yes
Apr 21, 2025

Lost Pines Toyota responded

Thank you so much for the kind words and trust! We're happy to hear that our team consistently provides great, efficient service and that you feel taken care of. We truly appreciate your support and look forward to seeing you next time!

April 10, 2025

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I have been a Toyota owner for many years now and I love my tundra. I have had all maintenance done by lost pines and they are on top of it. Thanks lost pines More

by darelbaucum
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Recommend Dealer
Yes
Apr 14, 2025

Lost Pines Toyota responded

Thank you so much for your kind words and for being a loyal Toyota and Lost Pines customer! We’re thrilled to hear how much you love your Tundra and that our team has been able to keep it running smoothly over the years. Your trust means the world to us, and we look forward to continuing to take great care of you and your vehicle. Thanks again for the awesome shoutout!

April 05, 2025

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Thid has been the worst experience i’ve had. I’ve taken my car to be serviced at lost pines 2x already but the most recent one topped it off. My advisor was not only a bit rude but towards the e More

by marielossarmiento
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Recommend Dealer
No
Apr 05, 2025

Lost Pines Toyota responded

Thank you for taking the time to share your feedback, and we sincerely apologize for the experience you had during your recent visit. We understand how frustrating it can be when your expectations are not met, and we're truly sorry to hear about the issues you encountered with our service department. Please know that we take your concerns seriously. Our goal is always to provide excellent customer service, and we are disappointed that we did not meet that standard during your visit. We will be addressing the behavior of your advisor to ensure this type of situation does not occur again. We also apologize for the oversight with the paperwork and flag on your car, and we're grateful that you brought it to our attention. We value your business and would love the opportunity to make things right. If you're open to it, please feel free to reach out to marketing@lostpinestoyota.com, so we can discuss your experience further and ensure your next visit is a much better one. Thank you again for your feedback.

April 03, 2025

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My recent visit to Lost Pines Toyota went very well. Mr. Cooke - the Service Director, took care of me and made sure his staff took care of me. He was very friendly and helpful. Also a part of this g More

by JR
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Recommend Dealer
Yes

Other Employees Tagged: Brian Murry and Beau Patania - both 5 stars

Apr 03, 2025

Lost Pines Toyota responded

Thank you for sharing your positive experience! We're thrilled to hear that Eddy and Brian, provided you with friendly and attentive service. It's also heartwarming to know that Beau, who sold you your truck, took the time to greet you personally.​ Your feedback reflects the dedication of our team to make every customer feel welcome and valued. We appreciate your kind words and look forward to serving you again in the future.​

March 25, 2025

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I haven't bought a car here, but I bring all our cars here for maintenance. The service is great, and the staff is friendly and helpful. More

by aguilar.shelley
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Recommend Dealer
Yes

Other Employees Tagged: Tee, Stuart Young

Mar 26, 2025

Lost Pines Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you've had a great experience with our service and staff. We truly appreciate your trust in us for all your car maintenance needs, and we're always here to help. Looking forward to continuing to serve you and your vehicles!

March 24, 2025

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I had made an appointment and arrived at exactly the time of the appointment. I was greeted immediately and with courtesy. My wait time was minimal even though the service department was extremely busy. I More

by Sunshine
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Yes
Mar 24, 2025

Lost Pines Toyota responded

Sunshine, thank you for taking the time to share your experience! We're thrilled to hear that you were greeted promptly and had minimal wait time, even during a busy day. Providing great service is always our goal, and we truly appreciate your loyalty to Lost Pines Toyota. We look forward to serving you again in the future!

March 21, 2025

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The best auto dealership I have ever seen, hands-down. And the service department’s attention to detail and customer satisfaction goes well beyond the expected: while I was there yesterday, a service tech More

by dwelcher1
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Yes
Mar 21, 2025

Lost Pines Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us over the years. It’s truly our goal to go above and beyond for our customers, and we're glad to see that our attention to detail, like taking care of the flowers, made an impact. We appreciate your loyalty and are so lucky to have customers like you in our neighborhood. We look forward to continuing to serve you for many more years to come! Thank you again for the wonderful feedback!

March 15, 2025

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So far service at Lost Pines Toyota has been very good. Although I have a Chevy, I prefer their service processes and waiting area to that of the Chevrolet dealership in our area. More

by ladyspamelot
Recommend Dealer
Yes
Mar 17, 2025

Lost Pines Toyota responded

Thank you for sharing your experience with us! We're so glad to hear that you've enjoyed our service processes and waiting area. It means a lot to us that you prefer our approach, even with your Chevy! We strive to offer top-notch service to all customers, no matter the make of their vehicle. We look forward to continuing to serve you and your Chevy!

March 04, 2025

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Everyone is very friendly and helpful at Lost Pines Toyota. I have bought three Toyota's from them and continue to use the Service Department for servicing my vehicle. More

by JR
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Recommend Dealer
Yes
Mar 05, 2025

Lost Pines Toyota responded

Thank you for your continued loyalty and kind words, JR! We're so happy to hear that you've had a positive experience with both our sales and service departments. It's always a pleasure to assist you, and we truly appreciate your trust in us. If there's anything else we can do for you, don’t hesitate to reach out!

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