Edgar Rico

It was pulling teeth to get answers. We had to call our extended insurance to get help. It was definitely an unpleasant experience We had to call our extended insurance to get help. It was definitely an unpleasant experience More

by Dealeralternativesolutions Verified Customer Verified Customer

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Professional staff, good people, fair deals , huge stock of cars . Definitely recommend people who are shopping for Ford of cars . Definitely recommend people who are shopping for Ford More

by armen1938 Verified Customer Verified Customer

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Very prompt accurate diagnoses. Always friendly. Helped me keep my eight year old zlincoln running. Always friendly. Helped me keep my eight year old zlincoln running. More

by MORLEYWIN Verified Customer Verified Customer

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Envision replaced transmission in my 2015 MKZ in Oct, which since has been found 'not ready' for smog check. Have driven 1000 miles since, but I'm told O2 Sensor and Heater Sensor still don't have enough which since has been found 'not ready' for smog check. Have driven 1000 miles since, but I'm told O2 Sensor and Heater Sensor still don't have enough 'Drive Cycles' to qualify for a Smog Check. Edgar checked to make sure nothing else is wrong, but otherwise the only advice I'm getting is to 'keep driving more.' Unfortunately my DMV Registration renewal deadline is here and I can't get the Smog Check done! More

by MINGFISH46 Verified Customer Verified Customer

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I can in due to a recall and asked to have any updates installed as I was getting messages about an upcoming update overnight, but it didn’t happen. Not sure the updates were made and I continue to get no installed as I was getting messages about an upcoming update overnight, but it didn’t happen. Not sure the updates were made and I continue to get notices about overnight updates. The recall issue was addressed. The service department was efficient and I appreciated the appointment line. More

by MBME Verified Customer Verified Customer

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Very close to my house easy to get appointments and fast turnaround very helpful people turnaround very helpful people More

by nphkhan Verified Customer Verified Customer

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Felt very comfortable and secure with Edgar. He has very high standards can’t say enough. He has very high standards can’t say enough. More

by timothygomez Verified Customer Verified Customer

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Great Service. Took great time for me. I sat in several cars the man was man that walked around the cat lot and very patient went into finance. He was absolutely wo Took great time for me. I sat in several cars the man was man that walked around the cat lot and very patient went into finance. He was absolutely wonderful. Took his time with every question I asked he had an answer or found an answer. The service writers were great. Will always go to Envisyo More

by swinstan617 Verified Customer Verified Customer

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Sales person Justin was outstanding ,service department. Edgar was outstanding good service Sales Managers could be better Edgar was outstanding good service Sales Managers could be better More

by SMAZUL55 Verified Customer Verified Customer

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Service was great. Our service advisor Polo Hernandez was terrific and very helpful. He answered all our questions and showed great care and concern. Our service advisor Polo Hernandez was terrific and very helpful. He answered all our questions and showed great care and concern. More

by Icbmaeyl Verified Customer Verified Customer

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