Edward aka FRED Pierce III

Great service. They worked with my insurance company to make sure everything was taken care of in a timely manner. Very professional. They worked with my insurance company to make sure everything was taken care of in a timely manner. Very professional. More

by Maria Verified Customer Verified Customer

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Fred and his team are competent, kind, thoughtful, and fast! My car was over its warranty and needed a new part for the powertrain. Fred got Chevy to work with us on the cost, replaced it in a timely mann fast! My car was over its warranty and needed a new part for the powertrain. Fred got Chevy to work with us on the cost, replaced it in a timely manner, kept us updated throughout the entire process, and gave us the sweetest loaner car for a busy family of 5. I highly recommend this GM service department in Newport! More

by Bemala Verified Customer Verified Customer

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I work with Fred Pierce. He always explains the fix, the price, and follow up. Fred goes above and beyond in his work and it is greatly appreciated. He always explains the fix, the price, and follow up. Fred goes above and beyond in his work and it is greatly appreciated. More

by CACS445566 Verified Customer Verified Customer

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I brought my truck in for transmission service, and they found it was in dire straits. Under my extended warranty, the dealership replaced the transmission and provided a loaner car for about three weeks, w found it was in dire straits. Under my extended warranty, the dealership replaced the transmission and provided a loaner car for about three weeks, which was a lifesaver. Otherwise, I would have been stranded and hitchhiking. These guys are awesome. More

by JKELLEY802 Verified Customer Verified Customer

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Ethan was so helpful and was not pushy. He listened to my needs. Would recommend anyone to buy a truck from him any day. Thanks Ethan. He listened to my needs. Would recommend anyone to buy a truck from him any day. Thanks Ethan. More

by AMMIECHARTIER Verified Customer Verified Customer

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First class service department ,Fred gets me in and out in a timely manner Keeps me informed on the status of the parts delivery in a timely manner Keeps me informed on the status of the parts delivery More

by STTLLC Verified Customer Verified Customer

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Service dept is very good always use them when my car needs service always ask for Fred needs service always ask for Fred More

by TWEETY194753 Verified Customer Verified Customer

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Fred and Maddy both are courteous, quick and helpful. I appreciate the techs for their skill and knowledge. I appreciate the techs for their skill and knowledge. More

by MFFOLEY Verified Customer Verified Customer

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Fred was able to get me in very quickly for an oil change and tire rotation. I was only there for about 45 minutes total. Not bad at all! I was able to schedule my service for 7:30 so I had the rest of the m and tire rotation. I was only there for about 45 minutes total. Not bad at all! I was able to schedule my service for 7:30 so I had the rest of the morning for some other errands. I like going back to my dealer for service so that they have a record of my trucks service history. I don't always remember what I have had done at past appointments but they keep track of everything they do. I like that. More

by JACHAD Verified Customer Verified Customer

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As always a great service experience with Fred, Josh and their amazing team in the shop. their amazing team in the shop. More

by JOSHPAT237 Verified Customer Verified Customer

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