Edwin Velez
Edwin Velez at Marianna Chevrolet GMC

Edwin Velez

Service Manager

Marianna Chevrolet GMC

4204 W Lafayette St
Marianna, FL 32446

4.5
82 Reviews
4.5

82 Reviews

Write a Review

Dealership Experience

4 yrs, 5 mos

Industry Experience

4 yrs, 5 mos

82 Reviews of Edwin Velez

July 21, 2025

Dealership Rating
Employee Rating

Victoria was very nice. She kept me up to date on everything. The work that was done was excellent More

by Calvin.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 18, 2025

Dealership Rating
Employee Rating

The service was great. Everyone was very friendly and professional. We will continue to work with you all. More

by cmarlowe87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Jakelsky, Andrew White

Jul 19, 2025

Marianna Chevrolet GMC responded

We’re thrilled to hear that you had a great experience! Our team takes pride in providing friendly and professional service, and it means a lot to know you’ll be continuing to work with us. We look forward to seeing you again!

July 14, 2025

Dealership Rating
Employee Rating

The salesman got the truck l wanted but communication wasn't to my liking Scheduled appointment and did not have part when I showed up More

by lunkerlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Marianna Chevrolet GMC responded

We appreciate your business and are glad we could get you the truck you wanted. That said, we’re sorry to hear communication didn’t meet your expectations and that the part wasn’t ready at your scheduled appointment. We understand how frustrating that can be and will use your feedback to improve our scheduling and follow-up process moving forward.

July 13, 2025

Dealership Rating
Employee Rating

Never will go there again worst service ever! !!!do not go there they will fraud you !!!! More

by natalia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Victoria Jakelsky, Andrew White

Jul 14, 2025

Marianna Chevrolet GMC responded

We’re very sorry to hear about your experience and take these concerns seriously. This isn’t the kind of service we aim to provide, and we’d appreciate the opportunity to learn more. Please reach out to us directly so we can look into this and work toward a resolution.

July 12, 2025

Dealership Rating
Employee Rating

Will never bring my truck there again they intentionally broke things to get warranty work . I’m a k9 handler and was treated like garbage More

by natalia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Victoria Jakelsky, Andrew White

Jul 14, 2025

Marianna Chevrolet GMC responded

We’re very sorry to hear about your experience and take your concerns seriously. That’s not the level of service we strive to provide, especially to someone who serves our community. Please reach out to us directly so we can look into this further and try to make things right.

July 12, 2025

Dealership Rating
Employee Rating

Great service thank you very much she had a good attitude and a pleasant smile that is so important More

by lbeboone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Marianna Chevrolet GMC responded

We’re so glad you had a great experience! A positive attitude and warm smile can truly make all the difference, and we’re happy to hear that stood out during your visit. Thank you for your kind words!

July 11, 2025

Dealership Rating
Employee Rating

Kind, friendly usually not a long wait for service very pleased with the employees and quality of service More

by NOEMAIL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2025

Marianna Chevrolet GMC responded

We’re so glad to hear you’ve consistently had a great experience with our team. Providing friendly service with minimal wait time is what we strive for, and it means a lot to know it’s making a difference!

July 11, 2025

Dealership Rating
Employee Rating

Dealer did exactly what they said that would and did a great job and it was great More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Jakelsky, Andrew White

Jul 12, 2025

Marianna Chevrolet GMC responded

Glad to hear everything went smoothly and lived up to your expectations! We appreciate your trust and are happy we could deliver a great experience.

July 06, 2025

Dealership Rating
Employee Rating

The worst service and was over charged. I also brought it in to get tires rims it was running fine they had a guy addicted to drugs working on my truck and disappeared then all of a sudden More

by natalia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Victoria Jakelsky, Andrew White

Jul 08, 2025

Marianna Chevrolet GMC responded

We’re sorry to hear you feel this way. We've spoken with you multiple times throughout the process and made every effort to assist, including installing a number of custom accessories and providing complimentary services on another vehicle. We understand how frustrating delays can be, especially when your vehicle is important to your work. If there’s anything further you'd like to discuss or clarify, please reach out to our General Manager, Michael John Mitchell, directly at 850-573-1551.

July 04, 2025

Dealership Rating
Employee Rating

Friendly staff Prompt. Dealership was very clean I would recommend to friends and I will purchase from them again More

by woody
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Jakelsky, Andrew White , Charlie toole

Jul 08, 2025

Marianna Chevrolet GMC responded

We’re thrilled to hear you had a great experience! Friendly service, prompt attention, and a clean environment are what we strive for. Thanks for your recommendation—we look forward to helping you again in the future!

1
...

Dealership Inventory (117 Vehicles)

new 2025 GMC Sierra 2500 car, priced at $83,821
2025 GMC Sierra 2500
new
Onyx Black exterior
Automatic
Four-wheel Drive
used 2020 Hyundai Palisade car, priced at $21,199
2020 Hyundai Palisade
used
Moonlight Cloud exterior
Unknown
Front-wheel Drive
new 2026 GMC Terrain car, priced at $44,775
2026 GMC Terrain
new
Summit White exterior
Automatic
All-wheel Drive
used 2021 Ford F-150 car, priced at $39,399
2021 Ford F-150
used
ANTIMATTER BLUE METALLIC exterior
Automatic
Four-wheel Drive
used 2020 Ford Explorer car, priced at $23,799
2020 Ford Explorer
used
STAR WHITE MET TRI-COAT exterior
Automatic
Rear-wheel Drive
new 2025 Chevrolet Traverse car, priced at $41,927
2025 Chevrolet Traverse
new
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive