Elizabeth Galloway

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

That is great to hear. I am glad Cobey Montgomery took such good care of you and made sure all your needs were met, and it means just as much to hear that the finance side was handled with kindness and professionalism as well. When both sides of the process come together like that, it makes the whole experience better. I really appreciate you trusting us and taking the time to share this. Happy New Year.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

That is great to hear. Being upfront from the beginning with no surprises when it comes time to sign is exactly how we believe the process should work. I am glad everything stayed clear, quick, and low-stress for you, and I really appreciate the trust you placed in us to handle it the right way. Happy New Year.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Love hearing this. Great customer service from start to finish is exactly what we aim for, and Frank absolutely knows his stuff and takes great care of people. I appreciate you recognizing him and trusting us with your experience. Happy New Year.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

That means a lot to hear, David. Tracking down the right vehicle and working to make the pricing and trade-in feel fair is exactly how we try to live out the Polk Promise, meeting people where they are and doing the deal the right way. I am glad the team made every effort to help you along the way and get everything across the finish line. Thank you for trusting us with such an important decision. Happy New Year.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I am really glad to hear how well Frank took care of you and helped make the process easy and relaxed from start to finish. Elizabeth doing a great job in finance matters too, and I appreciate you mentioning her. It also means a lot that you trusted our service team with your Jeep and that the overall experience earned your confidence for future business. We are grateful for the opportunity and look forward to taking care of you again down the road. Merry Christmas.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Steve. I’m glad to hear Jason Walker and the team made the process straightforward and professional without any pressure or drawn-out negotiations. That kind of organized, respectful experience is exactly what we want for every customer. We appreciate you choosing us and taking the time to share this. Merry Christmas.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I’m glad to hear the process was quick, straightforward, and pressure-free. Our sales and finance teams work hard to keep things simple and helpful, so I appreciate you recognizing that. We’re grateful you chose us and hope to see you again down the road. Merry Christmas.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you. I’m glad to hear you felt treated well and that everything was fair and transparent. That trust matters a lot to us, and I appreciate you sharing your experience. We’re grateful to have you with us. Merry Christmas.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Melissa. I’m really glad Tim was able to make your daughter’s first car purchase a memorable one. That is a big milestone, and it means a lot that he took the time to walk through everything without rushing. I also appreciate you pointing out how our finance team stayed late to help finish the process. We are grateful for your trust and hope your daughter enjoys her new ride.