Emily Taylor

Worked with Josefina and she was great! Our deal started late Friday evening (my fault) but they stayed late to finalize it. Great experience! Our deal started late Friday evening (my fault) but they stayed late to finalize it. Great experience! More

by New rav4 owner Verified Customer Verified Customer

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The dealership was very accommodating and really tried to take care of all my needs. take care of all my needs. More

by cneranch1 Verified Customer Verified Customer

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I used the valet service to have my second oil change. The gentleman that picked up my car as well as the gentleman that dropped my car off after service were both excellent. The service was completed in The gentleman that picked up my car as well as the gentleman that dropped my car off after service were both excellent. The service was completed in a timely manner and everything went perfectly. Everyone I spoke to was extremely helpful and friendly. More

by daniwheelen Verified Customer Verified Customer

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Quick, easy,and timely to interact with. Everytime that I have gone for a service, they have met expectations Everytime that I have gone for a service, they have met expectations More

by Shel81988 Verified Customer Verified Customer

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I had an excellent experience working with my salesman Spencer. He was professional, honest, patient, and never made me feel pressured during the process. He took the time to answer all my questions, expl Spencer. He was professional, honest, patient, and never made me feel pressured during the process. He took the time to answer all my questions, explained everything clearly, and genuinely worked to help me find the right vehicle for my needs and budget. The whole experience was smooth from start to finish because of his great attitude and customer service. I truly appreciate his help and would absolutely recommend him to anyone looking to buy a car. More

by jeremylucasruiz Verified Customer Verified Customer

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Very professional. Answered my questions quickly. Easy to locate coming from 50 miles away. Nice facility. Answered my questions quickly. Easy to locate coming from 50 miles away. Nice facility. More

by kayler452 Verified Customer Verified Customer

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The Tulsa dealership and service center has been amazing from the purchase to the service and 1st oil change. I could not recommend Tulsa Genesis more! Also LOVE my Genesis!!! from the purchase to the service and 1st oil change. I could not recommend Tulsa Genesis more! Also LOVE my Genesis!!! More

by Brandy Winkelman Verified Customer Verified Customer

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Worse dealership of Genesis, Price of car was advertised at $48,123.00.Then I was told that price is good if you have Trade-in and get financing from them which is a reticules illogical reasoning and it was at $48,123.00.Then I was told that price is good if you have Trade-in and get financing from them which is a reticules illogical reasoning and it was never mentioned in the advertisement, Then the price was a firm $52,000.00 after asking for information about financing which was answered on May 1st. I accepted the firm price of $52K and willing to send a deposit. Guess what? now the price is $55k. what do you call this? price gauging?. even after speaking to sales Manager, The answer was the same, Even though I have all communications with the salesperson. I will never do business with dishonest person or dealership, I dont know about you?!!. I have already reported this to Genesis OF America and I will report to better business bureau of Oklahoma for false advertising and price gauging with all relevant information. Even one star is too much for this dealership More

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We had a great experience, especially Justin (sale person), who went well above our expectation. He very knowledgeable, wasn't pushy, answered all our questions...he was truly professional!!! person), who went well above our expectation. He very knowledgeable, wasn't pushy, answered all our questions...he was truly professional!!! More

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The service center is a complete joke. I took my car in to be serviced. I waited there all day long as I live in a different state the tech working on my car for a oil change thought it’d I took my car in to be serviced. I waited there all day long as I live in a different state the tech working on my car for a oil change thought it’d be funny to tell the manager that my car wasn’t ready after spending all day there and getting frustrated come to find out the tech was lying and was just joking with the service manager while I sat there and waited at the expense of my health, then another service I scheduled the valet. They sent a loaner car instead of the valet truck expecting to drive my car from Arkansas to Oklahoma. That’s a negative then I took it for service again spent all day waiting and they never even told me that I needed a new air filter. I got an email a week later telling me that I had been advised of that and I wasn’t also they found a nail in my tire and rotated my tires to where that nails was in the front passenger side. The dealerships service department is a complete joke. More

by NEVERSTOPWANDERING82 Verified Customer Verified Customer

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