Emily Taylor

Worse dealership of Genesis, Price of car was advertised at $48,123.00.Then I was told that price is good if you have Trade-in and get financing from them which is a reticules illogical reasoning and it was at $48,123.00.Then I was told that price is good if you have Trade-in and get financing from them which is a reticules illogical reasoning and it was never mentioned in the advertisement, Then the price was a firm $52,000.00 after asking for information about financing which was answered on May 1st. I accepted the firm price of $52K and willing to send a deposit. Guess what? now the price is $55k. what do you call this? price gauging?. even after speaking to sales Manager, The answer was the same, Even though I have all communications with the salesperson. I will never do business with dishonest person or dealership, I dont know about you?!!. I have already reported this to Genesis OF America and I will report to better business bureau of Oklahoma for false advertising and price gauging with all relevant information. Even one star is too much for this dealership More

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We had a great experience, especially Justin (sale person), who went well above our expectation. He very knowledgeable, wasn't pushy, answered all our questions...he was truly professional!!! person), who went well above our expectation. He very knowledgeable, wasn't pushy, answered all our questions...he was truly professional!!! More

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The service center is a complete joke. I took my car in to be serviced. I waited there all day long as I live in a different state the tech working on my car for a oil change thought it’d I took my car in to be serviced. I waited there all day long as I live in a different state the tech working on my car for a oil change thought it’d be funny to tell the manager that my car wasn’t ready after spending all day there and getting frustrated come to find out the tech was lying and was just joking with the service manager while I sat there and waited at the expense of my health, then another service I scheduled the valet. They sent a loaner car instead of the valet truck expecting to drive my car from Arkansas to Oklahoma. That’s a negative then I took it for service again spent all day waiting and they never even told me that I needed a new air filter. I got an email a week later telling me that I had been advised of that and I wasn’t also they found a nail in my tire and rotated my tires to where that nails was in the front passenger side. The dealerships service department is a complete joke. More

by NEVERSTOPWANDERING82 Verified Customer Verified Customer

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Jackson was excellent in his service to us. We had to wait for the vehicle we wanted and Jackson kept us informed. When we arrived to see the car for the first time it was bright and shiny and We had to wait for the vehicle we wanted and Jackson kept us informed. When we arrived to see the car for the first time it was bright and shiny and right up front! We completed the deal and drove away in record time. We are very happy with our new car and would recommend Jackson! Thank you. More

by waddlecraig60 Verified Customer Verified Customer

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Efficient, friendly, good service,informative. They did a good job of cleaning my car and put gas in it. I am pleased with my car. TY They did a good job of cleaning my car and put gas in it. I am pleased with my car. TY More

by claireproctor07 Verified Customer Verified Customer

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The guys here are awesome they made the process easy, this is the 2nd vehicle I’ve bought from here and I’ve Not been disappointed! Great customer service as well as getting the best deal! this is the 2nd vehicle I’ve bought from here and I’ve Not been disappointed! Great customer service as well as getting the best deal! More

by ldollarhide77 Verified Customer Verified Customer

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Dealership had a large inventory and able to access vehicles from sister locations. Staff has helpful and knowledgeable. vehicles from sister locations. Staff has helpful and knowledgeable. More

by Keith Verified Customer Verified Customer

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Extremely Rude sales department Esp Ms Kaci On my recommendation within 24 hrs my 2 friends bought same car Gv 80 I will never refer anyone at tulsa dealership So Disappointed and disgusted recommendation within 24 hrs my 2 friends bought same car Gv 80 I will never refer anyone at tulsa dealership So Disappointed and disgusted LOVE OUR CAR THOUGH More

by sanjivalka58 Verified Customer Verified Customer

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Very nice dealership Jayro Reyes was our salesman and went above and beyond to help us get into what my wife wanted and then spent at least a hour showing her all the options and how to use them. We will went above and beyond to help us get into what my wife wanted and then spent at least a hour showing her all the options and how to use them. We will definitely be back for our next vehicle More

by mikewestern96 Verified Customer Verified Customer

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Prompt and efficient service with comfortable customer service waiting area. A pleasant experience over all. service waiting area. A pleasant experience over all. More

by JCCONRAD6 Verified Customer Verified Customer

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