Emmanuel Soto
Emmanuel Soto at City Limits Nissan

Emmanuel Soto

Service Advisor

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.7
22 Reviews
4.7

22 Reviews

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22 Reviews of Emmanuel Soto

March 13, 2026

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I appreciated how I was constantly updated about when my car was being worked on, as well as what they discovered through the helpful video. When I called back for questions, my call was immediately answere More

by BMARTENS999
Service Price Transparency
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Recommend Dealer
Yes
Mar 17, 2026

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 11, 2026

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Love our trucks and this dealership! Great sales and great service! We will be back! More

by spesl
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Recommend Dealer
Yes
Mar 14, 2026

City Limits Nissan responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 07, 2026

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The person who send me the video was really good at his job , very helpful More

by laurad_lpu
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Recommend Dealer
Yes
Mar 10, 2026

City Limits Nissan responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 30, 2026

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Issue was solved in a timely manner. They were quick to get my car back. More

by DENISEH93
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Recommend Dealer
Yes
Jan 30, 2026

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with a review, we're glad to hear the Service team got you taken care of quickly and efficiently and we look forward to the continued opportunity to earn your business! Thanks again for your feedback and have a great weekend! Jason Laguna General Manager

January 24, 2026

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Every time I bring my vehicle here, it feels like they try and talk me out of leaving my vehicle. I was told this time it takes 3 days for a ev tech to even look at my vehicle. I said well I can bring i More

by Atxvogang
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Recommend Dealer
Yes
Jan 26, 2026

City Limits Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (512) 862-1938 so we may identify ways to improve your experience.

January 17, 2026

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Thank you very much for your work and support during my last visit. I asked for my vehicle battery to be changed, and Mr. Soto took it to the back to have it replaced. However, the key still indicated that More

by julie.lynncarswell
Service Price Transparency
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Recommend Dealer
Yes
Jan 19, 2026

City Limits Nissan responded

Thank you very much. We value you as a customer and appreciate your feedback. If there is anything we can help you with please don’t hesitate to contact us directly. Thank you again for your support.

January 07, 2026

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Emmanuel was great. The only downfall was that the machine for the state inspection was down. It’s nice to be able to get things done all at one place rather than have t More

by ELGAL76
Service Price Transparency
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Recommend Dealer
Yes
Jan 08, 2026

City Limits Nissan responded

Thank you for taking the time out of your day to provide us with a review, we appreciate you and we apologize for the inconvenience with our machine outage. If you have any additional questions or concerns, feel free to call us or stop by and we would be more than happy to help! Have a great weekend and we hope to see you soon! Thank you, Jason Laguna General Manager

November 27, 2025

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Was a nice dealership and they caught an issue that the dealership that sold me the car missed which allowed the other dealership to fix. More

by leeboyd73
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, Alex Ramirez , John Torres

Nov 28, 2025

City Limits Nissan responded

Hi, thank you for choosing our dealership! We consistently strive to deliver exceptional service and ensure our customers' complete satisfaction. Thank you for trusting us with your car.

November 26, 2025

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Everybody at this particular Dealership was very friendly and I see that this place of business hired the best Staff, Thank you so much! Bless you All !! More

by JGARZA4SHO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, Alex Ramirez , John Torres

Nov 26, 2025

City Limits Nissan responded

Thank you so much for your kind review regarding your Service visit, we appreciate the opportunity to earn your business and we are glad to hear the team took great care of you! If you have any additional needs, please reach out to us at 512-444-1400 and we'd be more than happy to help. Have a great holiday weekend and we hope to see you soon! Thank you, Jason Laguna General Manager

November 15, 2025

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Very friendly and professional he took care of me as soon as I arrived. Great team More

by janielee1904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos

Nov 15, 2025

City Limits Nissan responded

Thank you for taking the time out of your day to leave us a review, we appreciate you and we look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

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