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Emmy Andrew

Overview Reviews (28) Inventory (224)

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Emmy Andrew

Assistant service manager-Advisor

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.8

28 Reviews

Overview Reviews (28) Inventory (224)

Dealership Experience

5 yrs, 1 mo

Industry Experience

13 yrs, 10 mos

Languages Spoken

English

4.8

28 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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28 Reviews of Emmy Andrew

July 27, 2025

Dealership Rating

Employee Rating

Always fast and great customer service! Never an issue to get scheduled fast and always taken care of ! Never an issue to get scheduled fast and always taken care of ! More

by cdepepper21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Shaun Wren, Joe Platt

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Jul 28, 2025 -

Regal Chevrolet responded

Thanks so much for sharing your experience with us.

July 17, 2025

Dealership Rating

Employee Rating

They kept me informed in the process of the investigation and were friendly and responded quickly and were friendly and responded quickly More

by Mailbu87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Shaun Wren, Joe Platt

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Jul 24, 2025 -

Regal Chevrolet responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

July 16, 2025

Dealership Rating

Employee Rating

Buenas atenciones muy profesionales todos gracias a Carlos Ortega por su atención y apoyo espero seguir disfrutando de su atención y amistad Carlos Ortega por su atención y apoyo espero seguir disfrutando de su atención y amistad More

by carmelnduran25

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carlos Ortega

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Jul 24, 2025 -

Regal Chevrolet responded

Gracias!

July 15, 2025

Dealership Rating

Employee Rating

They make you feel at home,real friendly and very helpful,they have very good prices and a good selection of vehicles. helpful,they have very good prices and a good selection of vehicles. More

by v04garrote

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christian Friedman, Alex Lubbs

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Jul 24, 2025 -

Regal Chevrolet responded

We’re so happy to hear you had a great experience at Regal. Thank you!

July 11, 2025

Dealership Rating

Employee Rating

It was good. Only negative thing to say about it is the waiting area was very crowded. Only negative thing to say about it is the waiting area was very crowded. More

by JACKETSFN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew

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Jul 24, 2025 -

Regal Chevrolet responded

Thank you for your feedback and for taking the time to leave a review! We're glad to hear that your overall experience was good. We do apologize for the crowded waiting area. We appreciate your input and hope to see you again!

July 11, 2025

Dealership Rating

Employee Rating

It was good. Only negative thing to say about it is the waiting area was very crowded. Only negative thing to say about it is the waiting area was very crowded. More

by JACKETSFN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew

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Jul 24, 2025 -

Regal Chevrolet responded

July 10, 2025

Dealership Rating

Employee Rating

Emmy is very professional and the service has always excellent. The sales department as well excellent. The sales department as well More

by Cdonker

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 11, 2025 -

Regal Chevrolet responded

Thank you for sharing your experience with us.

July 04, 2025

Dealership Rating

Employee Rating

Two dissatisfied visits at service. Emmy needs a raise, as she patiently dealt with me. Emmy needs a raise, as she patiently dealt with me. More

by Gatorbyt

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

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Jul 07, 2025 -

Regal Chevrolet responded

Thank you for sharing your feedback. We're truly sorry to hear that your visits didn’t meet expectations, and we take your concerns seriously. We're grateful to Emmy for her patience and professionalism. Your input helps us improve, and we hope to have the opportunity to provide you with a better experience in the future.

June 12, 2025

Dealership Rating

Employee Rating

They did what I asked. The widows look great. Everything was on time. I love that I get a ride home and a pickup back. The widows look great. Everything was on time. I love that I get a ride home and a pickup back. More

by CARANN66

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Shaun Wren, Joe Platt , The driver Mike

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Jun 23, 2025 -

Regal Chevrolet responded

Thank you for your feedback.

June 12, 2025

Dealership Rating

Employee Rating

Always good, but I sure miss Lisa Guthrie! ! Lisa was one of a kind and always spoiled me! When our business was completed she always made sure I got a big hug!! ! Lisa was one of a kind and always spoiled me! When our business was completed she always made sure I got a big hug!! More

by doublediptoo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew

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Jun 23, 2025 -

Regal Chevrolet responded

Thank you so much for your kind words and continued support — we’re grateful to have you as part of the Regal family! We couldn’t agree more about Lisa Guthrie — she truly was one of a kind. Her warmth, dedication, and personal touch left a lasting impact on so many of us and our customers. We miss her too, and we're so glad she made such a positive impression on your visits. While no one can quite replace Lisa, we hope to continue delivering the level of care and service she was known for.

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