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Eric Brockway

Overview Reviews (30) Inventory (75)

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Eric Brockway

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Eric Brockway

Toyota Sales

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

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4.9

30 Reviews

Overview Reviews (30) Inventory (75)

Dealership Experience

6 yrs, 3 mos

Industry Experience

20 yrs, 2 mos

4.9

30 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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30 Reviews of Eric Brockway

May 11, 2024

Dealership Rating

Employee Rating

Very professional atmosphere. Low pressure salesman who took time to explain all options available for the timeframe. Low pressure salesman who took time to explain all options available for the timeframe. More

by CAMPONPETER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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May 14, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 11, 2024

Dealership Rating

Employee Rating

My time T Nye couldn't have been better: professional . . in and out in 30min. . in and out in 30min. More

by PHYLLISP46

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Cole, Kevin Carangui, Michael Quercia, Michaela Kelly

Helpful 0

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May 14, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 09, 2024

Dealership Rating

Employee Rating

Courtney was an amazing technical service person. She clearly communicated what the recall was, what the service tech will do and how long it will take. She right on point for everything. It was a pl She clearly communicated what the recall was, what the service tech will do and how long it will take. She right on point for everything. It was a pleasure dealing with her. More

by specky103

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 14, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 06, 2024

Dealership Rating

Employee Rating

Excellent service at dealership. Staff friendly and prompt. Time appropriate in work and easy to schedule appointment. Staff friendly and prompt. Time appropriate in work and easy to schedule appointment. More

by YELLOWTIGER778

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Gifford, Jamie Sardo, Thomas Cole, Kevin Carangui, Michael Quercia, Michaela Kelly, Michele Ryan, Geoffrey Jones

Helpful 0

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May 07, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 05, 2024

Dealership Rating

Employee Rating

I’ve been visiting this dealer for seven years and always been impressed with their work and customer service been impressed with their work and customer service More

by sergioj64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Quercia, Michaela Kelly

Helpful 0

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May 07, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 02, 2024

Dealership Rating

Employee Rating

Friendly courteous staff. Wait to get a new key fob was more than I expected. Wait to get a new key fob was more than I expected. More

by Richard

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 02, 2024 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

April 29, 2024

Dealership Rating

Employee Rating

Excellent service, even on a lease buy out, very quick and easy. When it is time for another vehicle they will get my first shot at another car. and easy. When it is time for another vehicle they will get my first shot at another car. More

by TPANKO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Apr 30, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 28, 2024

Dealership Rating

Employee Rating

Got what I needed done in a timely fashion. Great customer service, good people to do business with. Great customer service, good people to do business with. More

by PDUBILLS34

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 30, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 22, 2024

Dealership Rating

Employee Rating

Service Advisor very helpful and courteous. , Corolla was serviced quickly. They always do a good job. Thank you , Corolla was serviced quickly. They always do a good job. Thank you More

by AELEON9995

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 23, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 21, 2024

Dealership Rating

Employee Rating

NYE has been our dealership for nearly 25 years! The customer service is amazing. The service department is very pleasant and thorough. Thank you NYE The customer service is amazing. The service department is very pleasant and thorough. Thank you NYE More

by FLUCIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 23, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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new

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2024 Toyota Tundra Hybrid

new

Magnetic Gray exterior

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Four-wheel Drive

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2024 Toyota Prius Prime | new

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2024 Toyota Prius Prime

new

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