Eric Burns

Really wanted a Ram 2500 they had on the lot. Felt the online price listed was fair. At the dealership I test drove the truck with this dealer's assistant. All was well until this dealer showed u Felt the online price listed was fair. At the dealership I test drove the truck with this dealer's assistant. All was well until this dealer showed up and offered an insulting amount for my trade in and added over $3500 in dealership charges. When I questioned him, his response was its all there online. Okay, well after he asked for my counteroffer and I gave it to him he got my keys, dropped them on the table and said " here is your keys " then walked away. Very rude and not worthy of my business. Found a much better dealer and dealership at Country Chevrolet and was offered 5k more than Southern for my trade with no hidden upcharges. Avoid this dealership if you don't want to get ripped off. Also, the engine for life thing is a joke! Peace. More

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They were attentive to what I was looking for and exceeded my expectations in providing customer service exceeded my expectations in providing customer service More

by carol Verified Customer Verified Customer

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They are very helpful. They knew exactly what we needed. Very knowledgeable with any questions we had. They knew exactly what we needed. Very knowledgeable with any questions we had. More

by redbugg48 Verified Customer Verified Customer

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Worst communication, over priced, non confident, slow subpar service writers and mechanics, push up selling too much subpar service writers and mechanics, push up selling too much More

by rhuff2004 Verified Customer Verified Customer

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Awesome dealership! The staff is extremely courteous and knowledgable. No pressure and hassle free. Ask for Akbar for a smooth and happy purchase. The staff is extremely courteous and knowledgable. No pressure and hassle free. Ask for Akbar for a smooth and happy purchase. More

by Slrmclaren Verified Customer Verified Customer

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Very smooth and easy experience Best experience I've ever had Very smooth and easiest experience I've ever had had Very smooth and easiest experience I've ever had More

by Justin@smiva.com Verified Customer Verified Customer

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Matt, Eric and Russ were great. Didn't feel rushed looking at different vehicles. Would buy from them again. Didn't feel rushed looking at different vehicles. Would buy from them again. More

by ncliving12 Verified Customer Verified Customer

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The dealership did a good job with the sale and the lease. Everyone was great lease. Everyone was great More

by SAMUEL.RYAN.CLAY Verified Customer Verified Customer

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Instantly jumped into action pulled 2 trucks up for me to compare product knowledge was impeccable highly recommended compare product knowledge was impeccable highly recommended More

by jonny.dulin Verified Customer Verified Customer

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John put forth so much time and effort to ensuring he found the right car for me. Right from the very beginning he was thorough with every vehicle he presented. The communication was above and beyond, found the right car for me. Right from the very beginning he was thorough with every vehicle he presented. The communication was above and beyond, and although knowing he had other customers, I felt like I was his main focus until I found the right vehicle (which took a couple weeks). I love my new Grand Cherokee, and everything with the purchasing process and financing with Russ was seamless. My husband and I couldn't have had a better experience purchasing a new vehicle for me after 13 years of the old one, and we are grateful to have Southern CDJR right down the road. The entire team was attentive and very professional while also making us feel comfortable. More

by christina55 Verified Customer Verified Customer

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