Eric Fernandez Cervantes

Eric Fernandez Cervantes, provided excellent service in helping me purchase my brand new Mazda 3. He was kind, very patient and had a pleasant personality. The complete process was very pleasant. All other helping me purchase my brand new Mazda 3. He was kind, very patient and had a pleasant personality. The complete process was very pleasant. All other Staff were very friendly as well. I would purchase another vehicle from Mazda of Elk Grove if I needed to. Thank you, Eric for excellent service, and the staff as well. More

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Eric helped in every step of the way when purchasing my new vehicle. If you go into Elk Grove Mazda shopping for a vehicle, request to talk to Eric as he was patient and accommodating throughout the whole new vehicle. If you go into Elk Grove Mazda shopping for a vehicle, request to talk to Eric as he was patient and accommodating throughout the whole process. More

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Great buying experience. I appreciate his relaxed demeanor and kind customer service. He answered all of my questions. I appreciate his relaxed demeanor and kind customer service. He answered all of my questions. More

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Outstanding Customer Service! My wife and I had an absolutely amazing experience at Mazda of Elk Grove, all thanks to Eric Fernandez! From the very beginning, Eric went abov My wife and I had an absolutely amazing experience at Mazda of Elk Grove, all thanks to Eric Fernandez! From the very beginning, Eric went above and beyond to make our car-buying experience exceptional. He was incredibly professional, knowledgeable, patient, and genuinely dedicated to helping us find the perfect vehicle. What really stood out was his outstanding customer service and the way he made us feel comfortable and valued throughout the entire process. He took the time to understand what we were looking for, answered our questions, and helped us find an amazing vehicle that we are both extremely happy with! Buying a car can sometimes feel overwhelming, but Eric made the entire experience enjoyable, smooth, and stress-free. It's refreshing to work with someone who truly cares about his customers and takes pride in what he does. If you're considering purchasing a vehicle at Mazda of Elk Grove, I highly recommend asking for Eric Fernandez! He is a tremendous asset to the dealership and truly deserves recognition for his exceptional service. Thank you, Eric, for helping my wife and me find such an amazing vehicle and for making this a memorable experience. We couldn't be happier with our purchase! 10/10 experience! Highly recommended! More

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I had a great experience with my first Mazda Elk Grove purchase and had to comeback for an upgrade, everything was super easy and quick had me in and out no problem. Gave me the best deal possible and wou purchase and had to comeback for an upgrade, everything was super easy and quick had me in and out no problem. Gave me the best deal possible and would highly recommend to anyone looking for a new car. More

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We had a great experience buying a car from Eric! He provided excellent customer service and made the entire process smooth and easy. I was buying the car for my sister, who is a first-time buyer, an He provided excellent customer service and made the entire process smooth and easy. I was buying the car for my sister, who is a first-time buyer, and Eric was very helpful, patient, and made sure we got a really great deal. More

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First time going with a Mazda vehicle, service was great. It was an easy process and Erik was very helpful. Highly recommend this place to purchase a vehicle, defender going back further down the road. It was an easy process and Erik was very helpful. Highly recommend this place to purchase a vehicle, defender going back further down the road. More

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Christian Gonzalez was the person that helped me and he went above and beyond to answer questions and guide me through the process. Very nice and professional. Would recommend him. went above and beyond to answer questions and guide me through the process. Very nice and professional. Would recommend him. More

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Eric noticed me pulling up to the lot and assisted me right away. He took me to the vehicle I described and immediately got me going on a test drive. He was very patient and helped me along with buying m right away. He took me to the vehicle I described and immediately got me going on a test drive. He was very patient and helped me along with buying my car More

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I can’t say enough good things about my experience with Eric! I had been to several other dealerships while trying to decide what I wanted, and my experience with Eric was completely different in the best Eric! I had been to several other dealerships while trying to decide what I wanted, and my experience with Eric was completely different in the best possible way. He stayed late TWO nights in a row helping me, answering all of my questions, and being incredibly patient while I went back and forth trying to make up my mind. I was definitely indecisive, but not once did Eric make me feel rushed, pressured, or like I was wasting his time. He never tried to push me into a vehicle just to make a sale. He was so accommodating and genuinely nice. He made sure I was comfortable, got me a soda, answered every question I had, and most importantly, never made me feel stupid for asking questions or changing my mind. Talking to him honestly felt more like talking to a family member than a salesperson. After the experiences I had at other dealerships, I really appreciated the way Eric treated me. He made what could have been a stressful experience feel comfortable and easy, and I ended up leaving very happy with my purchase. If you’re shopping for a vehicle, I highly recommend asking for Eric. He truly deserves all five stars and then some! ⭐⭐⭐⭐⭐ Shaileen and finance…. You guys rock too!!!! Straight forward, honest, got me the best deal for my trade, and stayed late for me. I truly appreciate all of you. I will come here first if I ever need to buy again. More

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