Shay Briggs

I can’t say enough good things about my experience with Eric! I had been to several other dealerships while trying to decide what I wanted, and my experience with Eric was completely different in the best Eric! I had been to several other dealerships while trying to decide what I wanted, and my experience with Eric was completely different in the best possible way. He stayed late TWO nights in a row helping me, answering all of my questions, and being incredibly patient while I went back and forth trying to make up my mind. I was definitely indecisive, but not once did Eric make me feel rushed, pressured, or like I was wasting his time. He never tried to push me into a vehicle just to make a sale. He was so accommodating and genuinely nice. He made sure I was comfortable, got me a soda, answered every question I had, and most importantly, never made me feel stupid for asking questions or changing my mind. Talking to him honestly felt more like talking to a family member than a salesperson. After the experiences I had at other dealerships, I really appreciated the way Eric treated me. He made what could have been a stressful experience feel comfortable and easy, and I ended up leaving very happy with my purchase. If you’re shopping for a vehicle, I highly recommend asking for Eric. He truly deserves all five stars and then some! ⭐⭐⭐⭐⭐ Shaileen and finance…. You guys rock too!!!! Straight forward, honest, got me the best deal for my trade, and stayed late for me. I truly appreciate all of you. I will come here first if I ever need to buy again. More

Print

Thomas Widener top notch sales, from my first phone call with him until I drove oof the lot… Best buying experience I’ve ever had.. with him until I drove oof the lot… Best buying experience I’ve ever had.. More

Print

This was the best dealership experience I have ever had. The service was great and fast. The negotiating was quick and easy and the paperwork was smooth. I would definitely buy a car here again and recomm The service was great and fast. The negotiating was quick and easy and the paperwork was smooth. I would definitely buy a car here again and recommend this dealership to my friends and family. More

Print

Everyone was incredibly friendly, especially Thomas, Brian, & Shay. There was zero upsell pressure from anyone. The dealer showroom was relaxing and inviting Brian, & Shay. There was zero upsell pressure from anyone. The dealer showroom was relaxing and inviting More

Print

I always feel nervous when I go shopping for a car I don't like pushy salesmen and Thomas is not that he is extremely knowledgeable of what car you are interested in and just lays down the facts and ans don't like pushy salesmen and Thomas is not that he is extremely knowledgeable of what car you are interested in and just lays down the facts and answered all of my questions. He takes away the dreadful pushy car salesman feeling so I feel safe to car shop with him. Thank you Thomas I will be seeing you again for my next car. More

Print

Thomas was absolutely amazing! He was so patient with us and showed us every car we wanted to see with a smile! Everyone at this dealership was so helpful! Would definitely recomme He was so patient with us and showed us every car we wanted to see with a smile! Everyone at this dealership was so helpful! Would definitely recommend to anyone! More

by danireed2003 Verified Customer Verified Customer

Print

We had an excellent experience purchasing my Mazda at Elkgrove Mazda. Pricing was competitive, the process was efficient, and the staff demonstrated professionalism and attentiveness throughout the enti Elkgrove Mazda. Pricing was competitive, the process was efficient, and the staff demonstrated professionalism and attentiveness throughout the entire transaction. They addressed all of our questions thoroughly and ensured that the experience was seamless and stress-free. I highly recommend this dealership for its outstanding customer service and streamlined car-buying process More

by Klai95126 Verified Customer Verified Customer

Print

Very clean, courteous staff and knowledgeable about their work and products. I liked that they had free drinks and snacks for the kids. work and products. I liked that they had free drinks and snacks for the kids. More

by grod1959 Verified Customer Verified Customer

Print

Focus was not on the person taking vehicles, prices was way too long after deal was made, an extra two hours because they didn't make sure everything was complete and ready on the car before handing over k way too long after deal was made, an extra two hours because they didn't make sure everything was complete and ready on the car before handing over keys and then it needs gas, windshield fluid and two tires missed on shine. More

by lgruen967 Verified Customer Verified Customer

Print

Christopher provided excellent service and knowledge. He was very patient with us and followed up with me throughout the entire process. I would highly recommend him to anyone looking for assistance with He was very patient with us and followed up with me throughout the entire process. I would highly recommend him to anyone looking for assistance with your car buying needs. He along with the rest of the team at Elk Grove Mazda made this a pleasant experience. More

Print