Eric Kalias

Eric Kalias, my sales associate, was absolutely phenomenal—knowledgeable, patient, and genuinely passionate about delivering a first-class buying experience. He made the process smooth and enjoyabl phenomenal—knowledgeable, patient, and genuinely passionate about delivering a first-class buying experience. He made the process smooth and enjoyable, ensuring every detail was handled with care. A huge shoutout to Oliver Ortiz, the General Sales Manager, and Luis Gutierrez, the General Manager, for their professionalism and dedication. It’s rare to see leadership so engaged and committed to excellence, and it really sets the tone for the entire dealership. Also want to recognize Jose Henriques in the Service Department—another standout team member who always goes above and beyond. His attention to detail and customer-first approach gives me complete confidence that my vehicle is in the best hands. From the moment I walked in, to the moment I drove off in my stunning new G63, the experience was flawless. This team truly understands what luxury car buying should feel like. Thank you all for making it not only easy, but unforgettable! If you’re in the market for a Mercedes-Benz—especially a G-Wagon—Mercedes-Benz of Cutler Bay is the only place I’ll ever go. Highly recommend! More

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Eric Kalias displayed what is true service excellence throughout my car buying experience. He guided me through the entire process with professionalism, his knowledge and patience so it was a seamless. throughout my car buying experience. He guided me through the entire process with professionalism, his knowledge and patience so it was a seamless. His customer service is truly outstanding and I know that he went beyond the call of duty since I am not computer savvy. Thanks Eric! More

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A tolerant and gentlemanly gentleman who understands human psychology. He understands what you need before you even say it and ensures that you walk out the door happy.! human psychology. He understands what you need before you even say it and ensures that you walk out the door happy.! More

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My leasing experience was incredibly smooth, thanks to Eric’s exceptional service. From start to finish, he made the entire process seamless, answering all my questions and guiding me through every step w Eric’s exceptional service. From start to finish, he made the entire process seamless, answering all my questions and guiding me through every step with patience and expertise. His attention to detail and dedication made leasing a breeze. Albert, the financial advisor, was equally impressive. He carefully walked me through the financial aspects, ensuring I understood all my options and felt confident in my decisions. His knowledge and transparency made everything feel straightforward and stress-free. Together, Eric and Albert made the experience not only easy but truly enjoyable — I couldn’t have asked for a better team to work with! More

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I had an outstanding experience purchasing my new Mercedes, thanks to the exceptional service provided by Eric, the sales representative and Oliver the manager. From the moment I arrived at the deale Mercedes, thanks to the exceptional service provided by Eric, the sales representative and Oliver the manager. From the moment I arrived at the dealership, they made me feel welcome and prioritized my needs. Eric took us to see the car I was interested in and dedicated his day for us, I appreciated his patience as he answered all my questions and helped me navigate the selection process. Eric truly listened to my preferences and worked diligently to ensure I found the perfect car that suited me. Eric and Oliver went above and beyond to provide an enjoyable and stress-free experience, making the buying process feel seamless. I felt supported and confident in my decision, thanks to their guidance. If you're looking for a new vehicle, I highly recommend reaching out to them. Their dedication to excellent customer service and expertise truly made all the difference in my car buying. More

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Eric Kalias made my car buying experience truly exceptional! From start to finish, he guided me through the entire process with professionalism, patience and expertise. He took the time to understa exceptional! From start to finish, he guided me through the entire process with professionalism, patience and expertise. He took the time to understand what I was looking for and ensured everything went smoothly. His dedication and attention to detail made this and easy enjoyable experience! Highly recommend! More

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Can’t thank Eric and the entire team at Mercedes of Cutler Bay enough for the PHENOMENAL service I received today. Eric was sincere, professional and knowledgeable. The whole car purchasing experience Cutler Bay enough for the PHENOMENAL service I received today. Eric was sincere, professional and knowledgeable. The whole car purchasing experience was completely smooth from start to finish. I couldn’t be happier with my purchase! Thank you!!!! More

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I had an exceptional experience with Eric Kalias and Cutler Bay Staff. I would recommend them 100%! Cutler Bay Staff. I would recommend them 100%! More

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Eric takes whatever time is needed with his clients. He is the most professional considerate and empathetic salesman I've ever had the pleasure to meet. He is the most professional considerate and empathetic salesman I've ever had the pleasure to meet. More

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Excellent customer service from the sales to service. department. Great car dealership. Very professional and caring, listing to your needs. department. Great car dealership. Very professional and caring, listing to your needs. More

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