Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

Contact Me
4.7
161 Reviews
4.7

161 Reviews

Write a Review

161 Reviews of Eric Koval

October 19, 2025

Dealership Rating
Employee Rating

Everyone was very nice. ...they took there Time with me... I would definitely go back More

by DIANAVIELE0918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Matthews Hyundai of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

October 17, 2025

Dealership Rating
Employee Rating

Everything seemed to go smoothly. They performed the services i requested. Uneventful. Thanks. Thanks. Thanks. More

by thomas.dibenedetto
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Oct 20, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2025

Dealership Rating
Employee Rating

Everyone at the dealership is great. The waiting room has water and refreshments. The work is done in a timely manner. More

by LAMS313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

October 17, 2025

Dealership Rating
Employee Rating

Awesome service, as always. Eric and Todd always explain what needs to be done, and options available. No surprises. Service is always completed faster than expected. More

by tcicchetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Oct 20, 2025

Matthews Hyundai of Greece responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2025

Dealership Rating
Employee Rating

Easy scheduling great service fast and efficient service team is knowledgeable and friendly will go back More

by DLAURICELLA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Oct 20, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

October 16, 2025

Dealership Rating
Employee Rating

My service appointment at Matthew Hyundai of Greece went really well. They completed the service faster than the quoted hour and 45 minutes. The tech left my car in great condition, I couldn't even tell som More

by brianmx34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Matthews Hyundai of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

October 16, 2025

Dealership Rating
Employee Rating

I continue going to Matthew’s because the service is great. I would recommend them to anyone, More

by IPIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Matthews Hyundai of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 14, 2025

Dealership Rating
Employee Rating

I took my car in for service for a noise I was hearing. It took a few times to figure out what was causing the noise. I was given a loaner while they diagnosed the problem. A part was ordered and installed More

by kathypar549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Oct 20, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

October 09, 2025

Dealership Rating
Employee Rating

Great customer service! I highly recommend Matthews Hyundai in Greece. I have already recommended them to my family and friends. I had a great experience dealing with them More

by RDWAGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dondorfer, Erica Polimeni , Javier M

Oct 20, 2025

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

October 05, 2025

Dealership Rating
Employee Rating

I was very annoyed as the system had the wrong vehicle noted. I have told the dealership numerous times that I do not own the 2022 Tucson. The only vehicle should be the 2019 Tucson.i was told I had 4 re More

by donaldbagne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 07, 2025

Matthews Hyundai of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

1
...

Dealership Inventory (267 Vehicles)

used 2022 Hyundai Tucson car, priced at $21,490
2022 Hyundai Tucson
used
Quartz White exterior
Unknown
All-wheel Drive
used 2023 Hyundai Santa Fe car, priced at $30,990
2023 Hyundai Santa Fe
used
Stormy Sea exterior
Unknown
All-wheel Drive
used 2025 Hyundai Tucson car, priced at $28,846
2025 Hyundai Tucson
used
Serenity White Pearl exterior
Unknown
All-wheel Drive
used 2022 Ford Explorer car, priced at $35,490
2022 Ford Explorer
used
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
new 2025 Hyundai Elantra car, priced at $25,055
2025 Hyundai Elantra
new
Abyss Black exterior
Automatic
Front-wheel Drive
used 2021 Hyundai Santa Fe car, priced at $20,490
2021 Hyundai Santa Fe
used
Twilight Black exterior
Unknown
All-wheel Drive