Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

Contact Me
4.8
202 Reviews
4.8

202 Reviews

Write a Review

202 Reviews of Eric Koval

January 21, 2026

Dealership Rating
Employee Rating

Take good care of the vehicle with top quality, and high efficiency on the service. More

by RobertoWu
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

January 21, 2026

Dealership Rating
Employee Rating

My dealership of choice since 2014. I think that speaks for itself. Have a great day! More

by APCARROLL
Recommend Dealer
Yes
Jan 22, 2026

Matthews Hyundai of Greece responded

Hi-Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

January 20, 2026

Dealership Rating
Employee Rating

Attentive to my needs and quick turnaround. Comfortable waiting area. Stop! Please stop bothering me with this ! More

by mjmos326
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jan 21, 2026

Matthews Hyundai of Greece responded

Hi- We appreciate the opportunity to service your vehicle. Happy driving!

January 13, 2026

Dealership Rating
Employee Rating

Waited two hours for an oil change that was made by appointment Waited two hours for an oil change that was made by appointment for 2pm left after 4pm! More

by NOAH_ESTEN
Recommend Dealer
No

Other Employees Tagged: Eric Koval

Jan 19, 2026

Matthews Hyundai of Greece responded

Hi- We apologize for the extended wait time during your visit. We understand how valuable your time is and regret the inconvenience this caused. Thank you for letting us know, and we do hope you give us a chance to provide a better future experience.

January 04, 2026

Dealership Rating
Employee Rating

Great service , everyone was very friendly and my work done was done in a timely manner ‘ More

by bethrschmitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Matthews Hyundai of Greece responded

Hi Beth- Thank you for the great review! Our team is always happy to help.

January 01, 2026

Dealership Rating
Employee Rating

Both the gentleman at the desk and gentleman who inspected my car were conscientious about keeping me informed. More

by LMCUNURSE2007
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jan 02, 2026

Matthews Hyundai of Greece responded

Hi- It’s our goal to make every visit a great one, and we're happy to hear our Team delivered!

December 31, 2025

Dealership Rating
Employee Rating

I like Eric. He is friendly. It was 1 other guy there that was not too friendly. I said good morning, he said leave your keys in the vehicle. I guess he didn't wa More

by PUMKIN1_SAGE
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jan 02, 2026

Matthews Hyundai of Greece responded

Hi- Your feedback means a lot to us. If there is anything more we could have done to provide a better experience, please don't hesitate to let us know.

December 29, 2025

Dealership Rating
Employee Rating

Matthew Hyundai service Dept. was very pleasant and did a really great job. Everyone I dealt with weather it was on the phone or in person. More

by AROBE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Dec 30, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

December 28, 2025

Dealership Rating
Employee Rating

Had a great experience , staff was friendly, welcoming and made me feel at home. Would highly recommend doing business at Matthews Hyundai !! My sales consultant Justin Kazlauckas was a pleasure to work w More

by JKAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Matthews Hyundai of Greece responded

Hi- We're happy you found Justin to be so supportive during your experience here at Matthews Hyundai of Greece. Thank you again for choosing Matthews, and we hope to see you again.

December 28, 2025

Dealership Rating
Employee Rating

U am very fortunate to have Mathews Hyundai as my dealership/service dept. Eric, Todd, Ashley as well as the others in service are always so helpful & dedicated to my customer satisfactio ! Vita Sc More

by pixymb49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Dec 29, 2025

Matthews Hyundai of Greece responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

1
...

Dealership Inventory (257 Vehicles)

new 2025 Hyundai Elantra car, priced at $25,055
2025 Hyundai Elantra
new
Abyss Black exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Palisade car, priced at $58,820
2026 Hyundai Palisade
new
Classy Blue Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Palisade car, priced at $59,435
2026 Hyundai Palisade
new
Creamy White Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $25,410
2026 Hyundai Elantra
new
Intense Blue exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Palisade car, priced at $59,340
2026 Hyundai Palisade
new
Creamy White Pearl exterior
Automatic
All-wheel Drive
used 2022 Hyundai Palisade car, priced at $28,490
2022 Hyundai Palisade
used
Steel Graphite exterior
Unknown
All-wheel Drive