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Eric Lugo
Eric Lugo at Starling GMC
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Eric Lugo

General Sales Manager

Starling GMC

1350 S Washington Ave
Titusville, FL 32780

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4.9
7 Reviews

HI! My name is Eric Lugo, General Sales Manager with 14 years of experience in the automotive industry. I have had the honor of being recognized as one of the top ten finance managers in the country. My passion lies not only in achieving sales excellence but also in restoring antique vehicles, a hobby that fuels my appreciation for automotive history. In my personal time, I cherish playing catch with my 5-year-old son, who inspires me every day.

Dealership Experience

1 yr, 2 mos

Industry Experience

13 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.9

7 Reviews

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7 Reviews of Eric Lugo

May 02, 2025

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Employee Rating

Great service department very friendly they explained all my needs will definitely do service there again More

by triggwilnau0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emma Wytko, Brandon King

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May 02, 2025

Starling GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Starling GMC. We look forward to having you as one of our valued customers for many more years to come! Holly Gibson

May 02, 2025

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Starling GMC has been very supportive and answered any questions I have had. The service deportment does a great job. Jason handled our service needs. More

by NO21
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Schuler, Jonathan Gould, Brandon King , Jason - Service

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April 30, 2025

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Eric and his team are the real deal. Had a phenomenal experience buying my truck from them. 10/10 would recommend. More

by jcn500
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Recommend Dealer
Yes
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Apr 30, 2025

Starling GMC responded

Thanks for your feedback on your recent visit to Starling GMC. It's great to hear that we were able to assist you and that you had such a positive experience. Eric Lugo

April 30, 2025

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Employee Rating

I helped my son purchase his first vehicle here and Juan could not have been more helpful. The dealership installed a new windshield in the truck and Juan communicated with us every step of the way making s More

by Laura
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Juan Travieso

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Apr 30, 2025

Starling GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Lugo

April 29, 2025

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5 plus stars for starling! ! This dealership goes above and beyond for their customers before during and after the buying experience. I would recommend this dealership to anyone More

by faiola04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Zullo, Scott Schuler, Jonathan Gould, Chris Cassell, Brandon King

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Apr 29, 2025

Starling GMC responded

Thanks for sharing your thoughts about your experience with Starling GMC. We appreciate your business and hope to see you again soon! Holly Gibson

April 28, 2025

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They done a great job trying to work up a good deal, Thank you Eric, Armando & the finance guy. More

by fireman849
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angelo Ossa, Juan Travieso

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Apr 28, 2025

Starling GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Eric Lugo

April 21, 2025

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Employee Rating

New ownership seems to be working well. They def care about customer satisfaction which is not a normal experience in most dealerships. I had an issue with my contract and management jumped More

by ssgstorm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Zullo, Scott Schuler, Chris Cassell, Dominick Cataldi

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Apr 24, 2025

Starling GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Eric Lugo

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