Eric Lugo
Eric Lugo at Starling GMC

Eric Lugo

General Sales Manager

Starling GMC

1350 S Washington Ave
Titusville, FL 32780

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4.9
128 Reviews

HI! My name is Eric Lugo, General Sales Manager with 13 years of experience in the automotive industry. I have had the honor of being recognized as one of the top ten finance managers in the country. My passion lies not only in achieving sales excellence but also in restoring antique vehicles, a hobby that fuels my appreciation for automotive history. In my personal time, I cherish playing catch with my 5-year-old son, who inspires me every day.

Dealership Experience

2 yrs, 3 mos

Industry Experience

13 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.9

128 Reviews

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128 Reviews of Eric Lugo

June 11, 2026

Dealership Rating
Employee Rating

Shannon was excellent to work with and very patient with me throughout the process. I sincerely appreciate her working with my travel schedule in order for me to take delivery. My hope she is still there wh More

by Mark Billings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Murari, Shannon Finfrock

Jun 11, 2026

Starling GMC responded

We’re thrilled Shannon could accommodate your travel schedule and guide you through delivery of your used GMC Sierra 1500. Thank you for trusting us and we look forward to assisting you with your next vehicle. Eric Lugo

June 09, 2026

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Employee Rating

I appreciated working with Jonathan and Daniel! Both provided upfront and stress free information that helped me to make a proper decision on my car purchase. More

by GEMCDOLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gould, Daniel Murari

Jun 09, 2026

Starling GMC responded

Thanks for sharing your experience working with Jonathan and Daniel. We’re glad their clear and stress free guidance helped you feel confident about your Ford Fiesta. Congratulations and enjoy every drive! Eric Lugo

June 05, 2026

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They were very helpful and patient! We would recommend them to our family and friends More

by cacree2728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nateko Thompson

Jun 05, 2026

Starling GMC responded

It’s wonderful to hear our team was patient and helpful during your used Infiniti purchase. Thank you for recommending us to your family and friends. We look forward to assisting you again. Eric Lugo

June 04, 2026

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Easy and pressure free place to buy a car. staff was great and easy to get along with. More

by derringerrichard
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Nateko Thompson

Jun 04, 2026

Starling GMC responded

We’re delighted that the purchase of your new GMC Sierra 1500 was easy and pressure free. Eric and Nateko will appreciate knowing they made the process friendly and smooth. Enjoy your new truck and reach out if we can help in the future. Eric Lugo

May 31, 2026

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Friendly and give you the best deal. Trade values are very good and if they tell you they’ll do something…they do it! More

by THWG1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Schuler, Dominick Cataldi , Jim Lebeau

Jun 01, 2026

Starling GMC responded

It’s wonderful to know our team provided a friendly experience and delivered on every commitment for your GMC Sierra 1500. We’re pleased the trade value met your expectations and that you felt confident in our follow-through. We appreciate your feedback and look forward to assisting you again. Eric Lugo

May 29, 2026

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Good service always bringing the best to its clients. Do recommend it very very much More

by brianamat1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gould, Brandon King

May 29, 2026

Starling GMC responded

Thank you for recommending us so highly! We’re delighted the service on your GMC Sierra 1500 has consistently met your needs. We look forward to welcoming you back for any future maintenance. Eric Lugo

May 25, 2026

Dealership Rating
Employee Rating

Scott Schuler is a long time dear and trusted friend of the family. I called him when I was pretty much at my wits end about prior service experiences at other dealerships. I had already made up my mind More

by Roberta N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Schuler , Emily Riverq in Service - 5 stars!

May 25, 2026

Starling GMC responded

Thank you for reaching out to Scott and for Eric’s warm welcome. We’re delighted your Hyundai Santa Fe service was completed as promised and that you felt at ease with our team. We look forward to caring for your vehicle for many years to come. Eric Lugo

May 07, 2026

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This dealership went above and beyond for us! We had no pressure and complete transparency. They were very friendly and one of the easiest car purchases I've had. Definitely recommend! More

by alyssablessed2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip Smith, Daniel Murari , Driver who dropped off our car at our house, he was great too!!

May 07, 2026

Starling GMC responded

Thank you for sharing your experience purchasing a used GMC Yukon. We’re glad the transparent and pressure free process made buying easy and friendly. We appreciate your recommendation. Eric Lugo

April 26, 2026

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Employee Rating

Friendly service and good choices to look at, Shannon really knew the trucks and showed us how all the features and options worked. More

by nearl55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shannon Finfrock

Apr 26, 2026

Starling GMC responded

We’re glad you appreciated our friendly service and the selection of GMC trucks. Shannon is pleased the feature demonstration was helpful. We hope you’re enjoying your new GMC and are here if you need anything else. Eric Lugo

April 20, 2026

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I really like this and recommend them. For service they are very accurate and polite. More

by Kmysteryseeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Starling GMC responded

Thank you for recommending us. We’re pleased our team delivered accurate and polite service for your Buick. We look forward to assisting you with any future needs. Holly Gibson

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