Eric Senatore

Lester Glenn Subaru responded

Hi JDLUIS15, Thank you so much for your wonderful feedback! We're thrilled to hear that you've had great experiences with our customer service team and that everyone has been friendly and helpful! Providing excellent service and creating a welcoming environment for our customers is what we strive for, and we're glad we've been able to meet your expectations! We truly appreciate your loyalty, and we'll always be here for you whenever you need us! If there's anything else we can do for you or if you have any further feedback to share, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey DEANN117, Thanks for your feedback! We're delighted to hear that you had an excellent experience with us and that Eric provided you with courteous, knowledgeable, and professional service! Keeping you informed and ensuring your complete satisfaction is what we aim for, and we're glad Eric delivered on that promise for you. We appreciate your continued trust and loyalty, and we'll continue to provide you with top-notch service. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi KATWIST1, Thanks for your feedback. We understand your position regarding rating the service after purchasing a new car! If you ever encounter any issues or need assistance in the future, please don't hesitate to reach out to us. We're here to ensure your satisfaction with your new vehicle and our service! If you have any questions or concerns, feel free to let us know. We appreciate your support! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey LEIFERSETH, Thanks for sharing your experience with us! We're thrilled to hear that you found our service efficient and honest! Keeping you updated along the way is important to us, and we're glad Eric ensured there were no surprises for you. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi J Monte, Thank you for your review! We're delighted to hear that our tech staff provided professional and knowledgeable service during your visit! We're also glad to know that you found our facility pleasant and accommodating, contributing to a very good experience overall! If you have any further questions or need assistance, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi ZAFFJ204, Thank you for your review! We're delighted to hear that our team was courteous, friendly, and professional while eager to assist you in any way! Providing informative service and addressing your car's needs is important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi marsalaj, Thank you for your review! We're thrilled to hear that your first check-up experience with us was a pleasure. Eric and the rest of our team are dedicated to providing helpful and kind service, and we're glad they could make your visit enjoyable! If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi RDACNJ, We're sorry to hear about the oversight with your bumper guard. Your satisfaction is important to us, and we apologize for any inconvenience this may have caused! Please feel free to reach out to us directly so we can rectify this situation and ensure your car is up to your satisfaction! We appreciate your feedback and the opportunity to make things right! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi GJPHBQ, Thank you for sharing your experience with us! We're glad to hear that Eric was very helpful and kept you informed about what was happening with your car! Providing clear communication and excellent service is what we strive for. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! We're here to assist you in any way we can! Happy Driving, The Lester Glenn Subaru Team