Eric Yngve

I had a HORRIBLE experience with Eric Yngve. On 7/17/2026, I went to Nucar Toyota of Norwood to purchase a 2026 Toyota Sienna Woodland. The dealer representative and I signed a sales agreemen On 7/17/2026, I went to Nucar Toyota of Norwood to purchase a 2026 Toyota Sienna Woodland. The dealer representative and I signed a sales agreement that day, and I have the original agreement with both parties'signatures. The agreement clearly lists the trade in value of my 2020 Chrysler Pacifica as $22,000. The dealer had inspected and appraised my vehicle before agreeing to this amount. I also paid a $1,000 deposit on 7/17/2026. We agreed to finalize the transaction when the new car arrived several weeks later. After the dealer notified me that the car had arrived, I made an appointment and returned on 9/6/2026 to complete the transaction. After waiting about one hour with my 5-yo son, the Eric Yngve came out and told me he did not agree with the previously agreed trade in value and would only offer $18,000. He asked me to sign a revised agreement, but I refused. He had numerous chances to notify me earlier if he had a different opinion. What he did was extremely disrespectful, and was a clear violation of the sales agreement. I have a photo of the revised unsigned agreement showing the $18,000 tradein value. The condition of my vehicle has not materially changed since 7/17/2026. Since the original agreement was signed by both parties and the dealer accepted my deposit, I am asking for assistance in having the dealer honor the original agreed $22,000 tradein value. However, given the circumstances, I would consider filing a consumer complaint with the Massachusetts Attorney General’s Office if necessary and reserve all rights to pursue any other legal remedies that may be available to me.  More

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Erik is a glad-hander when necessary--unresponsive when he has to deal with a problem. Stay away from this dealership. he has to deal with a problem. Stay away from this dealership. More

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This dealership should be avoided at all costs. I worked with "David" who had total incompetence towards his job and procedures in place. He first delayed the closing of the transaction a few days I worked with "David" who had total incompetence towards his job and procedures in place. He first delayed the closing of the transaction a few days after wrongly assuming that my check for the down payment had been sent. All he had to do was ask me if I sent a check (I know I didn't). Instead he waited and I only found out through my insurance agent because they needed certain documents to process my insurance. I eventually purchased the car and after 10 whole days I still never got word about my registration. When I called I was told the registration was available 9 days before this. Since I had no registration in my vehicle my car was illegal after 7 days. The dealer's response was, "well the car is already registered". I then asked if the dealer was okay paying my fines and penalties every time I got pulled over for having no inspection sticker and no registration in the vehicle and their response was, "of course we would pay that". It was laughable. This puts both me and the dealership at legal risk. What if I never called after 10 days? How long was the dealer willing to wait to inform me that my registration was available right away after purchase? I then demanded to talk to the sales manager (after the initial person I contacted tried to prevent me). I told them of the situation and they said that the sales rep was "new", which is not an excuse to which they agreed. I was then asked what they could do to rectify the situation. I said "a few hundred bucks, or carpet floor mats that my salesman promised me and lied about". I was told they will "let the dust settle". It's been over a month and still nothing. This translates to: "we're hoping you will forget about this after a few months and not keep pushing us about this". Lastly, on an unrelated note, two couches on the entire salesroom floor is not enough space to keep crowds of people waiting for service or buying a car. I ended up waiting in the way corner of the floor at an unused desk. A salesman approached me and said, "this space is for customers, I have a customer coming now". Am I not a customer? Not only that this "customer" that was supposedly coming never showed. I was staring at the empty desk for an hour and a half afterward. The salesman just wanted a power trip to say he got me to move. More

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I also had a very frustrating experience with Erik. He led me on as if he would make up for the PRIOR bad experience with the sales manager. Instead, he was a typical car salesman. I was VERY disapp He led me on as if he would make up for the PRIOR bad experience with the sales manager. Instead, he was a typical car salesman. I was VERY disappointed. An experience with Aaron that started well, ended horribly with all management. More

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I recently had an incredibly frustrating experience, and it's essential to share my experience to warn potential customers about the deceptive practices I endured. Dealing with salesperson Gilbert Perea, it's essential to share my experience to warn potential customers about the deceptive practices I endured. Dealing with salesperson Gilbert Perea, my troubles began when pressured to place a deposit on a car without clear refund terms. During my first visit, after a cumbersome process involving the manager, I was eventually able to have the refundable nature of the security deposit mentioned on the document I signed. However, it was not without resistance from Gilbert, who incorrectly insisted that it would be illegal for them to keep the deposit if I didn't buy the car—a blatantly false statement. A week later, armed with a pre-approved loan from Chase Bank, I faced further resistance. Gilbert claimed they don't work with Chase, which is absurd considering Chase being one of the major banks and that their function is to facilitate the payment process. They insisted on a credit application through Toyota Financial Services, citing a store policy. And condescendingly, they treated me as if I lacked understanding or insight, all the while insinuating that opting for a different loan term would be a wiser choice. Adding to the frustration, they persisted in playing the good cop-bad cop game, involving the manager and attempting to wear me down in the process. This, despite my clear initial mention that I was well aware of these sales tactics and found them ridiculous. These inflexible policies and lack of transparency resulted in my inability to purchase the car despite having the financing ready to go. Regrettably, the car has been sitting in their lot for a week, a testament to their incompetence. My advice to potential customers: Approach with caution, thoroughly scrutinize agreements, and be wary of their deceptive tactics and lack of integrity. Until significant changes are made, I cannot recommend them. More

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Chase was an absolutely fantastic salesmen, no issues with him and he was a pleasure doing business with. with him and he was a pleasure doing business with. More

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Outstanding customer service. Even when things are not perfect they make them very successful. My second purchase at this dealership. And very very pleased with customer service a Even when things are not perfect they make them very successful. My second purchase at this dealership. And very very pleased with customer service and sales team. Five stars they deliver what they promise. More

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Your experience is always with who your salesperson is - I started with Eric Yngve and was passed to Chase Calef - Chase made the difference - Eric was great but Chase was outstanding - straightforward, ho I started with Eric Yngve and was passed to Chase Calef - Chase made the difference - Eric was great but Chase was outstanding - straightforward, honest and actually cared that I was getting what I the customer wanted. It was not a sales pitch it was what can I do for you, what do you need!! You know the difference when someone is genuine and Chase is genuine. Will definitely recommend him and Boch to my extended family and friends. 5 Star ++ More

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Literally the best experience buying a car from start to finish. Colin G. is just an amazing person. Extremely knowledgeable and truly treats a customer as if they were a friend or family. I can't say enoug finish. Colin G. is just an amazing person. Extremely knowledgeable and truly treats a customer as if they were a friend or family. I can't say enough positive thing's about him and the overall buying experience with Colin and the outstanding communication with the me the customer and Dewayne (who helped make the usually dreaded "paperwork" portion smooth, efficient & completely pain free) Great teamwork and dealership experience! ***Make sure you ask for Colin G. at Boch Toyota if you are considering buying a new or pre-owned vehicle! More

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Worked with Eric Yngve and he was awesome helping me with everything on my trade in and new car purchase... He also followed up and helped me with my new vehicle everything on my trade in and new car purchase... He also followed up and helped me with my new vehicle More

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