Erica Ditmire

Working with Erika was such a pleasant experience! She was there every step of the way. I’ve been to several dealerships throughout the years and this one is the best by far thanks mostly to Erika! Ju She was there every step of the way. I’ve been to several dealerships throughout the years and this one is the best by far thanks mostly to Erika! Just a fantastic sales woman! More

Report | Print

Working with Erica was great! She was knowledgeable, accommodating, and able to answer all of our questions. Highly recommend this dealership! She was knowledgeable, accommodating, and able to answer all of our questions. Highly recommend this dealership! More

Report | Print

I stopped in castle Cars of Chesterton on a whim kind of looking for a car. The experience that I enjoyed made the difference and I purchased a 2013 Cadillac XTS. I love the car and Erica made the differenc looking for a car. The experience that I enjoyed made the difference and I purchased a 2013 Cadillac XTS. I love the car and Erica made the difference in me just stopping by to look to driving a new vehicle home. More

Report | Print

The dealership was awesome…. Quick to respond to my questions and willing to work with me. Erica made the process easy. Everyone was professional yet kind. Quick to respond to my questions and willing to work with me. Erica made the process easy. Everyone was professional yet kind. More

Report | Print

My initial new purchase experience was good. Erica is a helpful sales person. Unfortunately, after the purchase was complete I received paperwork from the finance company reflecting an additiona Erica is a helpful sales person. Unfortunately, after the purchase was complete I received paperwork from the finance company reflecting an additional charge for service that I did not request or agree to pay for. After contacting the dealership, I was put in contact with the finance manager, Tony. He was the definition of disappointing unsatisfactory Customer Service with a condescending attitude. Although in fact, my signature was on the documents mixed among multiple others, so I accept some responsibility,AT NO POINT did anyone at the dealership ever discuss, disclose, or explain the service and additional cost. More

Report | Print

I recently purchased a new Jeep and Erica made the experience from start to finish easy and painless. She was very personable and made the process a lot less stressful. Highly recommend! experience from start to finish easy and painless. She was very personable and made the process a lot less stressful. Highly recommend! More

Report | Print

Erica was so kind and helpful. She really listened, she was patient, she is extremely knowledgeable. She offered so much help and support! She was awesome! Tito and Jordan were so She really listened, she was patient, she is extremely knowledgeable. She offered so much help and support! She was awesome! Tito and Jordan were so amazing as well! More

Report | Print

Very professional and friendly, she did amazing job to get my family and I to get into a newer vehicle get my family and I to get into a newer vehicle More

Report | Print

Worked with Erica Ditmire and she was amazing helping us through the whole process. Got us a trade in at a good value and we were on the road in our new car within a couple hours. Will definitely becoming b through the whole process. Got us a trade in at a good value and we were on the road in our new car within a couple hours. Will definitely becoming back to her for all our vehicles! Beyond 5 stars! More

Report | Print

This is my 3rd time buying a Jeep from Castle and the last 2 from Erica! She is the best to work with and always makes sure to follow through with everything! Five star! last 2 from Erica! She is the best to work with and always makes sure to follow through with everything! Five star! More

Report | Print