Erica Gillespie
Erica Gillespie at Honda of Fort Worth

Erica Gillespie

Service Advisor

Honda of Fort Worth

3400 West Loop 820 South
Fort Worth, TX 76116

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Erica Gillespie

October 26, 2025

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Erica did a good job of keeping us informed regarding the repairs. I will request her next time if possible. More

by tlrclaw
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Recommend Dealer
Yes
Oct 29, 2025

Honda of Fort Worth responded

Thank you for your review! We are delighted to hear that you had such a positive experience with our service team. It is wonderful to know that you felt well-informed throughout the repair process and received the level of communication you deserved. Your kind words about the excellent service you received truly make our day. We look forward to serving you again and will be sure to note your preferences for future visits. Thank you for choosing us for your automotive needs.

October 18, 2025

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I like this dealership very much! ! Have used them for over 10 years. Their service/repair is fair & dependable! Erica is great to work with!! More

by 2x2browning
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Byrd

Oct 23, 2025

Honda of Fort Worth responded

We are delighted to hear about your positive experience with our dealership over the past decade. Your loyalty means everything to us, and we truly appreciate you choosing Honda of Fort Worth for more than 10 years. It's wonderful to know that you find our service and repair work both fair and dependable - this is exactly what we strive to provide every day. We're also thrilled that Erica has made such a positive impression on you. Your kind words about working with her reflect the level of care and dedication our team brings to every interaction. Thank you for being such a valued customer and for taking the time to share your experience.

October 10, 2025

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I have purchased three cars from this dealership and have used their service department for all. I have been pleased and am satisfied that my next vehicle will be from here, as well. More

by arg
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Trent Thannisch, Mario DeRenzi

Oct 14, 2025

Honda of Fort Worth responded

We are thrilled to hear about your continued loyalty over your three vehicle purchases and ongoing service experiences. Your satisfaction with both our sales and service departments means everything to us. It's wonderful to know that we've consistently met your expectations and that you're planning to choose us again for your next vehicle. Your trust in our team and commitment to returning speaks volumes about the relationships we strive to build with every customer. We look forward to serving you for many years to come.

September 21, 2025

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I took my car in for regular maintenance and Erica was my advisor. She has excellent communication skills, anticipated my concerns and answered them with honest answers. She let me know what needed done now More

by Susan
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Service Time
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Recommend Dealer
Yes

September 18, 2025

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Employee Rating

Erica Gillespie is truly a lifesaver at Fort Worth Honda! She not only saved me when my car door broke, but she was also timely, communicative, and kept me in the loop every step of the way. On top of that, More

by StephanieMitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Honda of Fort Worth responded

We are happy to hear about your wonderful experience with our service team! It sounds like you received exceptional care when your car door needed repair, and we're pleased that the communication throughout the process kept you well-informed. Discovering and addressing the main seal leak shows the thorough attention our team provides to ensure your vehicle's safety and reliability. Your feedback about feeling like family and having stress-free service truly reflects the caring approach we strive for at Honda of Fort Worth. Thank you for taking the time to share your positive experience - it means so much to our entire team!

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