Erick Johnson
Erick Johnson at Envision Ford of Oxnard

Erick Johnson

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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2 Reviews

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2 Reviews of Erick Johnson

February 16, 2026

Dealership Rating
Employee Rating

Reminded multiple times to fill up my Def fluid and still didnt. Happened multiple occasions. More

by Adam
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 16, 2026

Envision Ford of Oxnard responded

Thank you for bringing this to our attention. We sincerely apologize that your DEF fluid was not filled despite multiple reminders. That’s frustrating—especially when it has happened more than once—and it’s not the level of attention to detail we expect from our team. We will be addressing this internally to ensure that customer requests are properly documented and completed before vehicles are returned. Your feedback is important, and we appreciate you taking the time to let us know. If you’d like us to review your most recent visit or make this right, please don’t hesitate to contact dealership management directly. — Ford of Oxnard Team

January 30, 2026

Dealership Rating
Employee Rating

Friendly, Professional Helpful, Knprovudes written owledgeable, Provided possible future needs/ work of vehicle and estimated length of time for future service. More

by larita_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Envision Ford of Oxnard responded

Thank you for the great feedback! We’re glad to hear our team was friendly, professional, helpful, and knowledgeable, and that you received clear written information along with insight into possible future service needs and estimated timelines. Transparency and communication are very important to us. We appreciate your trust and look forward to helping you again!

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