Erik Brush

Incompetent Service Ordered oil change and tire rotation on an Acura suv. Picked up vehicle and service writer said tire rotation was not done because tires were wearing Ordered oil change and tire rotation on an Acura suv. Picked up vehicle and service writer said tire rotation was not done because tires were wearing evenly--contrary to manufactures recommendation. When next oil change was due, went to Acura dealer. Service manager approached me while I was waiting for vehicle with Howerton Honda invoice in hand ( incidentally, Howerton charges for printing a service invoice). Howerton invoice showed that they had installed 4 quarts of oil. The Acura suv requires 6 quarts. Lesson learned: If one must have routine maintenance done at Howeton's, check oil level, tire air pressure, et. al, before leaving premises. More

Report | Print