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Erik Fernandez
Erik Fernandez at Williamson Buick GMC

Erik Fernandez

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
164 Reviews

Dealership Experience

19 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.8

164 Reviews

Write a Review

164 Reviews of Erik Fernandez

August 28, 2025

Dealership Rating
Employee Rating

My service advisor Eric was very good. Did everything that was expected I got my car very quickly returned to me. The only problem I have now is that one of the reasons I took the car in w More

by jhenri9158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2025

Williamson Buick GMC responded

We're glad Eric provided attentive service and your vehicle was returned promptly, though we're sorry to hear one concern wasn’t fully resolved. Please know we’re here to make it right.

August 19, 2025

Dealership Rating
Employee Rating

Excelente servicio excelente atención al cliente, excelente el tiempo de espera y julio Lopez excelente trato, es por todo eso he sido cliente fiel de Williamson Cadillac desde el 2013 More

by REBECAFRANCO.64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Tony Martinez, Edgar Lacayo, Manuel Mundo, Julio Lopez

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Aug 21, 2025

Williamson Buick GMC responded

Gracias por tu fidelidad desde 2013, Rebeca. Nos alegra saber que Julio López y el equipo siguen brindándote un servicio excepcional. ¡Tu confianza significa mucho para nosotros!

August 16, 2025

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Employee Rating

Si el carro está bien esperamos que continúe bien gracias por tenerlo listo antes de la semana More

by DIGNASOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2025

Williamson Buick GMC responded

Gracias por tu comentario. Nos alegra saber que el vehículo estuvo listo a tiempo y esperamos que siga funcionando perfectamente. ¡Gracias por confiar en nosotros!

July 29, 2025

Dealership Rating
Employee Rating

Excelente servicio y profesionalidad, todo impecable, tienen un equipo muy profesional, establecen excelente comunicación con el cliente. Los felicito. More

by MIGUEL RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Mike Mckesson, Tony Martinez, Yair Garrido, Edgar Lacayo, Diana Garcia, Julio Lopez

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Jul 30, 2025

Williamson Buick GMC responded

Gracias, Sr. Rodriguez — sus palabras nos llenan de orgullo y nos motivan a seguir ofreciendo un servicio impecable. Nos alegra saber que nuestra comunicación y profesionalismo marcaron la diferencia en su experiencia.

July 19, 2025

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Employee Rating

Everyone was very welcoming. The service was quick and the service agent communicated well and timely. More

by bennygonzalez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

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Jul 23, 2025

Williamson Buick GMC responded

Benny, thank you for the kind feedback- it’s wonderful to know our team’s warm welcome and prompt communication helped create a great experience for you.

July 18, 2025

Dealership Rating
Employee Rating

They are Excellent, precise, faster , attended, Friendly , cooperative, confident , attended , they treat you like family More

by MARTAECLIPSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo, Juan Santos, John Varela, Mike Mckesson, Tony Martinez, Yair Garrido, Mike Valladares, Manuel Mundo, Fede Prudhomme

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Jul 21, 2025

Williamson Buick GMC responded

Marta, your review radiates positivity—thank you for recognizing the care and dedication of our team. It's our goal to make every guest feel like part of the family!

July 03, 2025

Dealership Rating
Employee Rating

The service was really good they were thorough and they did they best thank you More

by PROFCHEFLUTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Richard Loero, Mike Mckesson, Tony Martinez, Yair Garrido, Edgar Lacayo, Diana Garcia, Manuel Mundo, Julio Lopez

Report | Print
Jul 07, 2025

Williamson Buick GMC responded

Thank you so much for your kind words! We're glad to hear our team gave their all and provided you with attentive, thorough service.

July 01, 2025

Dealership Rating
Employee Rating

Mr. Yair provides very good service, I am very grateful for his attention.ok 👍ok More

by Leonard
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yair Garrido, Diana Garcia

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Jul 07, 2025

Williamson Buick GMC responded

Thank you, Leonard—your kind words about Yair’s attentive care mean a great deal. We’re delighted he made your experience so positive, and we truly appreciate your trust!

June 28, 2025

Dealership Rating
Employee Rating

Dear show rooms are clean and shiny easy access to services area and nice waiting room area More

by Rafael.benitezsantiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

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Jul 07, 2025

Williamson Buick GMC responded

Rafael, thank you! We’re proud of our welcoming environment and glad it made your visit more comfortable.

June 04, 2025

Dealership Rating
Employee Rating

I was charged $3000 to fix the ESC light on my dash. The light continues to come on and the steering still locks up More

by B-DLERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jun 05, 2025

Williamson Buick GMC responded

We’re sorry to hear that your issue wasn’t fully resolved. Your satisfaction is our priority, and we’d love the opportunity to make things right. Please feel free to reach out to me at janelysp@wagmiami.com so that we may work toward a solution.

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