Erik Graham

Everyone at this dealership was friendly, helpful, knowledgeable and patient. Everyone I interacted with was great! knowledgeable and patient. Everyone I interacted with was great! More

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This is my second Mini from this dealership! I worked with Jeff on my first one, who was amazing and helpful in finding exactly what I hoped for. For my new Mini, I worked with Erik who was also I worked with Jeff on my first one, who was amazing and helpful in finding exactly what I hoped for. For my new Mini, I worked with Erik who was also amazing, helpful and very responsive as this was the first time I ordered one. He was very knowledgeable, kept me updated regularly on the progress, ensured I was comfortable with my choices and was patient in walking me through all the features of the car. Sue helped me through the leasing process and was thorough and patient as I asked questions. I find this dealership to be transparent with high quality service. And, I love the car! More

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Erik was very responsive via e-mail and text. We negotiated a fair price, quickly and without and pressure. The car delivery was painless and quick. The showroom was clean and well maintaine We negotiated a fair price, quickly and without and pressure. The car delivery was painless and quick. The showroom was clean and well maintained. Sizable inventory. Employees are very friendly. I will go back to them for my next car. More

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Greeted promptly before we even got inside. Great cars and very instructional test drive. Buying experience excellent Great cars and very instructional test drive. Buying experience excellent More

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Erik was great. Our journey started three months ago when we almost bought a mini countryman SE electric. We got cold feet and backed out at the last minute. But we Our journey started three months ago when we almost bought a mini countryman SE electric. We got cold feet and backed out at the last minute. But we had such a great experience with Erik that we came back later and opted for the S. Erik couldn’t have been nicer. No pressure. No guilt. In fact our whole experience at Mini Fairfield was great. I always thought no one could rival the dealer experience of Audi but I think they’ve met their match! More

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I appreciated that Erik was communicative over email, text, and phone. He had things ready for when we visited and accommodated my 80 mile commute to the dealership. Erik and Sue weren't pushy and wor text, and phone. He had things ready for when we visited and accommodated my 80 mile commute to the dealership. Erik and Sue weren't pushy and worked through my case efficiently. The purchase order did have a few errors which slowed things down with my credit but we got it figured out. Joe, the manager helped clear some things up when needed but largely let Erik work with me, which I appreciated. Minimal extra fees and the ones that were required were all explained clearly. More

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I came from out-of-state to purchase my vehicle and Eric and Sue worked overtime, including coming in on a scheduled day off and picking me up at the Amtrak station to complete my purchase! They certainly w and Sue worked overtime, including coming in on a scheduled day off and picking me up at the Amtrak station to complete my purchase! They certainly went above and beyond to ensure a smooth transaction. It was a pleasure working with them and their manager. More

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erik and sue were both super friendly and thorough and patient - i appreciate that very much! patient - i appreciate that very much! More

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Everything went smoothly and the staff was easy to work with! They were all super friendly and ready to help in any way I needed. with! They were all super friendly and ready to help in any way I needed. More

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Truly a great experience! The staff was friendly, knowledgeable, and went above and beyond to make the buying process quick and easy. From the moment I arrived, the experienc The staff was friendly, knowledgeable, and went above and beyond to make the buying process quick and easy. From the moment I arrived, the experience was top notch. The process addressed every detail and the finance team was efficient, well versed and organized. I highly recommend this dealership to anyone looking for a hassle-free and pleasant car buying experience. More

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