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Erin Schuster
Erin Schuster at Napleton Ford Columbus

Erin Schuster

Service Advisor

Napleton Ford Columbus

330 Transit Road
Columbus, WI 53925

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Erin Schuster

May 21, 2025

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Employee Rating

Service department is awesome! They are friendly and helpful. I have been working with Erin for several years now and she is great to work with! More

by Olivia
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Recommend Dealer
Yes
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May 21, 2025

Napleton Ford Columbus responded

Olivia, we're delighted to hear that Erin and our service department at Napleton Ford Columbus have been providing you with excellent support over the years. Thank you for your kind words!

May 07, 2025

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I had a great visit everyone was very polite, and everything went smoothly. I will go back for more service for sure. More

by White150
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 07, 2025

Napleton Ford Columbus responded

We're delighted to hear that your visit went smoothly and our team at Napleton Ford Columbus provided polite service. We look forward to welcoming you back for future services!

May 02, 2025

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We purchased our used Ford Explorer from this company and have been very happy with the service we've received. Erin was great. More

by susan.miller4usb
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Recommend Dealer
Yes
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May 05, 2025

Napleton Ford Columbus responded

Thank you for choosing Napleton Ford Columbus! We're delighted to hear that Erin provided great service and that you're happy with your used Ford Explorer. Enjoy the ride!

May 01, 2025

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Very courteous and professional service department. Always explaining what is going on with your car while it was being worked on. More

by butch4558
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Recommend Dealer
Yes
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May 02, 2025

Napleton Ford Columbus responded

Thank you for sharing your positive experience with our service department at Napleton Ford Columbus! We're glad to hear that the team kept you informed throughout the process. We appreciate your support and look forward to serving you again in the future!

April 22, 2025

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Unusually cordial, friendly, professional, and a delightful experience. I can recommend this dealership to friends. More

by Ron
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keenan White, Joel Christopherson

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Apr 22, 2025

Napleton Ford Columbus responded

Ron, thank you for recommending Napleton Ford Columbus! We're delighted to hear that your experience was both friendly and professional. We appreciate your support!

April 18, 2025

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Great service, fast and accurate. They picked up the car, did the work, and returned it promptly. More

by Steve
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keenan White, Joel Christopherson

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Apr 20, 2025

Napleton Ford Columbus responded

Steve, we're delighted we could deliver an excellent experience! - Napleton Ford Columbus Team

April 17, 2025

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Great service😎 I will now add more words to meet the minimum of words required in this field More

by hstmaurice
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Recommend Dealer
Yes
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Apr 17, 2025

Napleton Ford Columbus responded

We couldn't ask for a better review of Napleton Ford Columbus. Thanks so much!

April 09, 2025

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Excellent service my car was done earlier than was planned on. The service department gave my car a thorough inspection and I appreciated that. More

by d.beitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keenan White, Joel Christopherson

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Apr 09, 2025

Napleton Ford Columbus responded

We're delighted to hear that our service department at Napleton Ford Columbus exceeded your expectations and got your car ready ahead of schedule. Thanks for the positive feedback!

March 27, 2025

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Erin is the service department is a great person to work with. Always have good experiences when dealing with her. More

by Dschroud
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2025

Napleton Ford Columbus responded

We're delighted to hear that Erin has been providing you with great service at Napleton Ford Columbus. Thanks for sharing your positive experiences!

March 20, 2025

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Employee Rating

Excellent service and communication. Good people. Called me regularly with updates especially when service agent had to leave. More

by gmeindg
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keenan White, Joel Christopherson

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Mar 21, 2025

Napleton Ford Columbus responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Napleton Ford Columbus provided excellent service and kept you informed throughout the process. We appreciate your support and look forward to serving you again in the future!

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