Ernie Alvarez

Professional, helpful, transparent and low pressure. I have bought many cars over the years and it is rare to have an experience like I did. All of that and a fair price will keep our family coming back I have bought many cars over the years and it is rare to have an experience like I did. All of that and a fair price will keep our family coming back to this dealer. Salesperson Ernie Alvarez, was smart, well informed about all aspects and friendly. It was a pleasure doing business with him. Sales Manager, Jeff Rose was awesome as well. He was helpful, and low pressure. No games there!, More

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They listened to what my needs were and matched those needs to the perfect car. needs to the perfect car. More

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Very helpful without being overbearing! We really like our new car and would buy another from them. We really like our new car and would buy another from them. More

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My experience of Ernie Alvarez and the St. Charles dealership was excellent. They made my experience from selecting a vehicle, test driving, and signing a lease very easy compared to prior exp Charles dealership was excellent. They made my experience from selecting a vehicle, test driving, and signing a lease very easy compared to prior experiences I have had. Thank you! More

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Very helpful understanding a polite service taken up immediately without any delay and comfortable waiting area. immediately without any delay and comfortable waiting area. More

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Excellent experience! They are so quick & helpful! A+ service. The audi exchange in st Charles is the best! They are so quick & helpful! A+ service. The audi exchange in st Charles is the best! More

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Great dealership. Such a pleasure having two fantastic people like Geoffrey and Ernie to work with. Had my first service visit (minor) and was treated with great respe Such a pleasure having two fantastic people like Geoffrey and Ernie to work with. Had my first service visit (minor) and was treated with great respect by Ethan. Very professional staff. You have a customer for life! More

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