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Ethan Her
Ethan Her at Russ Darrow Mazda of Madison

Ethan Her

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

Contact Me
4.9
100 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

4 yrs, 7 mos

Languages Spoken

English English

4.9

100 Reviews

Write a Review

100 Reviews of Ethan Her

February 08, 2026

Dealership Rating
Employee Rating

Best service that I have ever exoerienced, When I buy another Mazda I will look and buy from Russ Darrow Mazda of Madison More

by BOBSCH76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bustos

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Feb 08, 2026

Russ Darrow Mazda of Madison responded

Thank you for your kind words about the service on your CX-5. It means a lot that you’d turn to our team again for your next Mazda. We look forward to assisting you in the future.

February 04, 2026

Dealership Rating
Employee Rating

They’re ok. Videos showing what needs to be done are helpful. Yep yep yep More

by SWALDORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2026

Russ Darrow Mazda of Madison responded

Thank you for the 5-star rating and for noting how helpful the videos were. We’re pleased they clarified the needed work on your Mazda CX-5. Ethan appreciates your feedback and looks forward to assisting you again.

February 01, 2026

Dealership Rating
Employee Rating

Thank you for the service…. thank you again for the great service. Will be coming back again More

by ALYCENNOEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

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Feb 01, 2026

Russ Darrow Mazda of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison, we look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

January 30, 2026

Dealership Rating
Employee Rating

Can’t think of a single issue, they were training and explained everything perfectly with no issues whatsoever. Thanks! More

by charlie.arvold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2026

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

January 24, 2026

Dealership Rating
Employee Rating

I love the courtesy of their service during my oil change and inspection of my Mazda , Russ Darrow is my favorite dealership, great salesman and fast and easy purchase of their vehicles More

by MUSTLOVEBIKES66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2026

Russ Darrow Mazda of Madison responded

Thank you for choosing Russ Darrow Mazda of Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Zinniel nicholas.zinniel@russdarrow.com

January 21, 2026

Dealership Rating
Employee Rating

Everyone at Russ Darrow is always friendly and helpful. I always appreciate the professionalism and knowledge that they show me. I have had 3 vehicles from them and I have been happy with the buying exper More

by SARAH.RECOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

Report | Print
Jan 21, 2026

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

January 13, 2026

Dealership Rating
Employee Rating

Scheduled oil change. Fast in and out service. Seriously 15 word minimum. Give me a break More

by KOSTELAC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2026

Russ Darrow Mazda of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com

January 08, 2026

Dealership Rating
Employee Rating

Attentive customer service. Respectful of the customer’s time. Thorough review of the diagnosis via video. More

by MROZ34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Hyams

Report | Print
Jan 08, 2026

Russ Darrow Mazda of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com

January 01, 2026

Dealership Rating
Employee Rating

I was in a bind and live 90 minutes away. They were kind, professional, and fit me in for a major repair so I could get home. They are wonderful! More

by SMELODIEROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Andy Bustos

Report | Print
Jan 01, 2026

Russ Darrow Mazda of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison, we look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

December 29, 2025

Dealership Rating
Employee Rating

Service was done quickly, at a good price and the staff was knowledgeable and friendly More

by CATHERINE.GOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 29, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

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