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Ethan Shaffer
Ethan Shaffer at Mitch Smith Chevrolet

Ethan Shaffer

Service Advisor

Mitch Smith Chevrolet

1655 Cherokee Ave SW
Cullman, AL 35055

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4.8
80 Reviews
4.8

80 Reviews

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80 Reviews of Ethan Shaffer

July 21, 2025

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Employee Rating

I took my 2023 Chevrolet Colorado in to have a flat fixed. Turned out the nail hadn't punctured all the way through the tread. So there was no charge. Best dealership ever!!! More

by jlowell520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Corey Calvert

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Jul 21, 2025

Mitch Smith Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that your experience with us at Mitch Smith Chevrolet was so positive, and we're glad we could help with your 2023 Chevrolet Colorado without any charge. We appreciate your kind words and look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 18, 2025

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Employee Rating

Everything went well and the service guy answered all my concerns and questions. Thank you! More

by jodieblondie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation

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Jul 19, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that everything went well and that our service team was able to address all your concerns and questions. At Mitch Smith Chevrolet, we strive to provide great service, and we appreciate your kind words. We look forward to welcoming you back next time! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 14, 2025

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Employee Rating

I always have a very good experience whenever I take my car to be serviced. Corey takes a personal interest in making sure the service to my vehicle is completed in a timely manner. He makes sure everythin More

by rockinrufers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Corey Calvert

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Jul 14, 2025

Mitch Smith Chevrolet responded

Thank you for your feedback! I appreciate you sharing your experience with us at Mitch Smith Chevrolet. I'm happy to hear that Corey and our staff have consistently provided you with excellent service. We look forward to seeing you again for your next service appointment. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

July 11, 2025

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Employee Rating

Great place to buy a car or truck my sales guy was top notch I am pretty sure he said he was new but he must have had great training would highly recommend to anyone for anything More

by adama6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Dylan Curvin, Adam Carney, Corey Calvert

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Jul 11, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Mitch Smith Chevrolet and that our sales team provided you with top-notch service. Your recommendation means a lot to us. We hope to see you again for your future car or truck needs! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

July 10, 2025

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Employee Rating

Great place I would recommend them to anyone and everyone. Don’t know what else to say but great place More

by adama6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Smith Chevrolet Reputation, Dylan Curvin, Adam Carney, Corey Calvert

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Jul 11, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We truly appreciate your recommendation and are thrilled to hear that you had a great experience at Mitch Smith Chevrolet. We look forward to welcoming you back in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 19, 2025

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Employee Rating

Great price, friendly people, timely appointments, and they have a nice place to wait while the work is being done More

by lavondawaldrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Jun 20, 2025

Mitch Smith Chevrolet responded

Thank you for your review, Lavonda! I am glad that you found great prices and friendly service at Mitch Smith Chevrolet. It’s great to know you appreciated our timely appointments and comfortable waiting area. We look forward to serving you again in the future. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 07, 2025

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Employee Rating

Mitch Smith is always my go to place for purchase, service, and repairs! Awesome people! Great Service! More

by sarabblair70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Jun 07, 2025

Mitch Smith Chevrolet responded

Thank you for your wonderful review, Sara! I am thrilled to hear that Mitch Smith Chevrolet is your go-to place for purchases, service, and repairs. Our team takes pride in providing great service, and your kind words mean a lot to us. We look forward to serving you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

June 06, 2025

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Employee Rating

I find Mitch Smith very convenient because I can stop in when I am in town and get an oil change without making an appointment ahead of time. This allow me to be flexible with my time. More

by dmg4199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Jun 07, 2025

Mitch Smith Chevrolet responded

Thank you for your kind words! We're glad to hear that you find Mitch Smith Chevrolet convenient for oil changes and appreciate the flexibility we offer. We strive to make servicing your vehicle as easy as possible. We look forward to seeing you again the next time you're in town! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 02, 2025

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Employee Rating

Easy scheduling, professional service. Fair Price for services rendered. Service department clean and neat. Employees are polite and attentive. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Jun 02, 2025

Mitch Smith Chevrolet responded

Thank you for your review, Greg! I'm glad that you had a positive experience with our Service Department at Mitch Smith Chevrolet. We strive to maintain a clean and professional environment while providing fair pricing and attentive service. We look forward to assisting you again in the future. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

June 02, 2025

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Employee Rating

Always friendly and willing to go above and beyond! More than willing to get you in on your conscience and not theirs. More

by april.morgan6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Calvert

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Jun 02, 2025

Mitch Smith Chevrolet responded

Thank you, April! I appreciate your feedback and I'm happy to hear you found our team at Mitch Smith Chevrolet friendly and supportive. It's our goal to ensure our customers have a comfortable and positive experience. We look forward to seeing you again soon. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

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