Fabian Salazar

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with our team. We truly appreciate you taking the time to highlight how our staff worked diligently to address your needs with both efficiency and care. Your recognition of the thoughtful approach our team takes means so much to us at Crest Volvo Cars. We are delighted that we could provide you with the exceptional service you deserve and look forward to continuing to exceed your expectations in the future.

Crest Volvo Cars responded

We are elated to hear about your positive experience with our team. Your satisfaction with the quick service we provided means a great deal to us. We understand how important it is to have reliable transportation options, and we're pleased that having a loaner vehicle available made your visit more convenient. Your feedback about our team's dedication to excellent service motivates us to continue delivering the quality experience our customers deserve.

Crest Volvo Cars responded

It's regrettable to hear about the confusion you experienced with warranty coverage and pricing clarity. We understand your frustration. Your experience falls short of the transparent service that we strive to provide. We want to ensure every customer receives consistent, accurate information from the start. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can discuss your concerns directly and work toward improving your service experience.

Crest Volvo Cars responded

Thank you for your positive feedback! Your satisfaction reinforces our commitment to excellent customer care at Crest Volvo Cars.

Crest Volvo Cars responded

Your positive feedback means so much to us! We're thrilled that our team provided excellent service and was able to handle your tire replacement needs so efficiently. It's wonderful to hear that they went above and beyond to help you quickly when you needed it most. Your appreciation truly makes our day, and we're grateful for customers like you who take the time to share their experience. Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

Thank you for your wonderful feedback about Fabian! We're delighted to hear he was friendly, professional, and followed through as promised. Your recognition of his excellent service means a great deal to our team. Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

Thank you for the positive feedback! We're thrilled that Fabian and our team provided you with amazing service. Your recognition means so much to us at Crest Volvo, and we look forward to serving you again.

Crest Volvo Cars responded

Thank you for your review and for being such a loyal customer since 2020. We truly value customers who trust us with their vehicle's ongoing care and maintenance. Your satisfaction with both your car and our service team means everything to us. It's wonderful to hear that your ownership experience has been consistently positive throughout the years. We appreciate your confidence and look forward to continuing to provide you with the excellent service you deserve.

Crest Volvo Cars responded

We are ecstatic to hear about your positive experience with our management team. It's wonderful that our manager took the time to understand your SRS concerns and found a fair solution by waiving the fees for the recent service work. We truly value customers like you who communicate their needs clearly, and we're pleased we could resolve this matter to your satisfaction. Your feedback helps us continue providing the attentive service our customers deserve.

Crest Volvo Cars responded

Thank you for taking the time to share your experience with us. We're delighted to hear that our service team provided you with excellent care and was able to address your taillight issue promptly, even without a prior appointment. Understanding that you were working with limited time, we're glad our team could accommodate your needs efficiently. Your feedback about the quality of service you received means a great deal to us, and we appreciate you choosing Crest Volvo Cars for your automotive needs.