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Felipe Francisco
Felipe Francisco at Kendall Dodge Chrysler Jeep Ram
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Felipe Francisco

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

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4.2
308 Reviews
4.2

308 Reviews

Write a Review

308 Reviews of Felipe Francisco

May 06, 2024

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Employee Rating

Always satisfied with service provided. Long time repeat customer and will continue to use for my Dodge service needs. More

by rosemichael9
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit, Carlos Blanco, Paula Bean

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May 07, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 02, 2024

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Hot mess! ! Can’t even drive in the overhang! Slow initial service, everyone acts Busy and won’t help! No car wash!! More

by eli_tablada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Matthew Lagares, George Ruiz, Jose Lopez, Hugo Monterroso, Lazaro Varas, Evan Starr

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May 02, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, Eli. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

May 02, 2024

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Car repairs took 4 weeks to complete. Communication from the service advisor was very lacking. We used to be long-time customers. More

by PrivateName
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christian Povsic

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May 02, 2024

Kendall Dodge Chrysler Jeep Ram responded

"PrivateName" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 02, 2024

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Nice job, my car was treated well, all issues adresses, i am very happy with the result More

by eatmorefish29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Matthew Lagares, George Ruiz, Jose Lopez, Hugo Monterroso, Jorge Del Pino, Paula Bean

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May 03, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 01, 2024

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Jose has always been extremely helpful, very knowledgeable and always eager to assist and guide me to the best possible solution ! More

by Ff010673@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, Carlos Blanco, Matthew Lagares, Jose Lopez, Hugo Monterroso, Lazaro Varas, Jorge Del Pino, Paula Bean, Shauna Davis

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May 02, 2024

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 30, 2024

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Terrible Service. I dont even think that they serviced my truck. Just left it in a remote lot where it got filthy. Will never return. More

by mathornb
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Workmanship
Service Time
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Recommend Dealer
No
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Apr 30, 2024

Kendall Dodge Chrysler Jeep Ram responded

"Mathornb" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 28, 2024

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Have been customers for years and will continue to be customers. Tony and his crew are top shelf. More

by rosemichael9
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Bean

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Apr 30, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 26, 2024

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He has great attention to detail and customer service! Kept me informed at all times! More

by emmyaragon01
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Workmanship
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Recommend Dealer
Yes
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Apr 30, 2024

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 23, 2024

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Employee Rating

Muy bueno excelente buen poco tiempo de espera me entregaron en buenas condiciones buen trabajo More

by OLGA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Matthew Lagares, Jose Lopez, Hugo Monterroso, Jorge Del Pino, Paula Bean, Shauna Davis

Helpful
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Apr 24, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 22, 2024

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Employee Rating

My experience at this dealership is always amazing, Felipe Francisco my service advisor also provides excellent service! He has great knowledge and superior customer service. More

by Giancarlo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 23, 2024

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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