Felipe Fuentes

Leon H is my service provider at Elk Grove Audi and is always kind, professional and attentive when I bring my car in. I love working with Leon, he is trustworthy and his follow up and follow through o always kind, professional and attentive when I bring my car in. I love working with Leon, he is trustworthy and his follow up and follow through on my vehicle is why I continue to bring my car to this location. He is an invaluable employee! More

by sellis8959 Verified Customer Verified Customer

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Great auto buying experience, Matt was awesome, very attentive and explained every detail, Thank you attentive and explained every detail, Thank you More

by KFENSLER Verified Customer Verified Customer

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The service is uniformlly consciencious and communication is usually outstanding. I particularly appreciate receiving a video of the condition of my car and what needed to be done. is usually outstanding. I particularly appreciate receiving a video of the condition of my car and what needed to be done. More

by ANNA.NIEMANN001 Verified Customer Verified Customer

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Great service department, honest and friendly staff. The service was explained clearly and completed quickly. The service was explained clearly and completed quickly. More

by mikedunnigan Verified Customer Verified Customer

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I made a next-day appointment to have an oil changed and I pleasantly surprised that EG Audi accommodated my request. I got to the service shop before 7:30AM, so I had a few minutes to spare before the sho I pleasantly surprised that EG Audi accommodated my request. I got to the service shop before 7:30AM, so I had a few minutes to spare before the shop opens. As soon as the shop opened, Justin greeted me with a smile and asked what I was there for. He looked me up on his pad, and after that he asked me to go inside to his work desk. From there he completed the intake, and sent me off. Justin was very personable and easy to work with. He was attentive to my needs and I didn’t feel rushed throughout the process. He set my expectations and sent me off in no time. I used to have anxiety when I get to work with one of the older guys that sat in one of the front desk. I was glad when I heard that he retired. Overall, I had a pleasant experience with EG Audi and specially with Justin for taking care of my needs. I definitely will ask for him again the next time I need a service. More

by DLAGUSTIN Verified Customer Verified Customer

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Customer service was 5 star as usual! ! I always have a great experience when I bring I. My car for yearly service. ! I always have a great experience when I bring I. My car for yearly service. More

by lisa.ebina Verified Customer Verified Customer

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Parish Hosseini was an awesome salesman. Love Elk Grove Audi.That day we took home an Audi Q3 S line 45 TFSI Quattro. With he premium Plus package. Love the vehicle so far.😉 Love Elk Grove Audi.That day we took home an Audi Q3 S line 45 TFSI Quattro. With he premium Plus package. Love the vehicle so far.😉 More

by RITASOWN Verified Customer Verified Customer

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Always have a great experience getting our cars serviced here. Great communication and customer service. here. Great communication and customer service. More

by mike.schlaegel Verified Customer Verified Customer

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They were very helpful and very prompt. The quality of the video walk around was very helpful. Great job !!!. The quality of the video walk around was very helpful. Great job !!!. More

by SLASHER0 Verified Customer Verified Customer

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The Elk Grove Audi service team (led by Liew) was excellent. Very attentive and prompt. Fabulous effort by all. excellent. Very attentive and prompt. Fabulous effort by all. More

by gcpjram Verified Customer Verified Customer

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