Frank Garcia

I'm trying to get my refund for a cancelled extended. He doesn't return calls or answer the phone. I went there on September 2 the finance manager gave him my paperwork saying the refund was processed an He doesn't return calls or answer the phone. I went there on September 2 the finance manager gave him my paperwork saying the refund was processed and it comes from the dealership I was told it would be mailed out that week and no refund showed up. It looks like I'll have to go to court to get my $3460 back.I have been waiting over 3 months. THEY TAKE YOUR MONEY QUICKLY BUT WONT REFUND IT BE CAREFUL WHEN DEALING WITH YHESE PEOPLE More

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We bought a 2021 A5 and Frank was our salesman. He was fantastic,he knew everything about the car and made out purchase so easy no hidden fees or surprises He was fantastic,he knew everything about the car and made out purchase so easy no hidden fees or surprises More

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Thank you Frank! I think I was lucky to find this shop in New York then talking with Frank Garcia. Everything went rally smooth ,considering that I was 4 hours drivi I think I was lucky to find this shop in New York then talking with Frank Garcia. Everything went rally smooth ,considering that I was 4 hours driving from Audi Great Neck. Frank helped me from the beginning to the end and I was nicely surprised about the entire process. Superlative everything! Thank you Frank for being professional .Great customer service and hope you will keep the excellence on the nice job that you are doing. More

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