Frank Guevara

Awesome. Satisfied. Great . Patient. Amazing. Kind. Accommodating. Approachable. Good Public relations. Reliable . Responsible . Smiling . Job Well Done Satisfied. Great . Patient. Amazing. Kind. Accommodating. Approachable. Good Public relations. Reliable . Responsible . Smiling . Job Well Done More

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The dealership was great! Everyone was friendly and professional, and the entire process was quick and easy. I especially want to thank [Frank Guevara. who helped me with my 2 Everyone was friendly and professional, and the entire process was quick and easy. I especially want to thank [Frank Guevara. who helped me with my 2025 Volkswagen Atlas—he was a joy to work with and made the experience smooth from start to finish. Highly recommend this dealership to anyone looking for great service He was professional, friendly, and genuinely helpful every step of the way. He made the car-buying process smooth, stress-free, and enjoyable. I truly appreciate his great customer service and knowledge about the vehicle. Highly recommend asking for him if you’re in the market for a Volkswagen! More

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They were so kind and thorough! The best car buying experience ever! We really the guidance of Frank and Gilbert! The best car buying experience ever! We really the guidance of Frank and Gilbert! More

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Frank was amazing! Very informative and Great energy. Best salesman experience throughout my new car journey. Very informative and Great energy. Best salesman experience throughout my new car journey. More

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Incredible team overall, but Frank is exceptional! He’s honest, informed, and works hard to get you the right deal! He’s honest, informed, and works hard to get you the right deal! More

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Great atmosphere, efficient employees, and pleasant experience and service. Frank was very knowledgeable, helpful, and kind. experience and service. Frank was very knowledgeable, helpful, and kind. More

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Dealership has an awesome energetic atmosphere with friendly accommodating service.. Frank Guevara made my experience very comfortable friendly accommodating service.. Frank Guevara made my experience very comfortable More

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Great dealership to work with. As someone who used to own my own dealership, I am aware of how trying and mentally draining purchasing a vehicle can be. Frank Guevara and the rest As someone who used to own my own dealership, I am aware of how trying and mentally draining purchasing a vehicle can be. Frank Guevara and the rest of the team made sure we had the most pleasurable experience possible. I would 10 out of 10 recommend Frank and the whole team for all your Auto needs. More

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I recently bought a Volkswagen Taos, and I had the pleasure of working with Frank. From the start, he was incredibly friendly, patient, and easy to talk to. He made the whole car-buying process feel s pleasure of working with Frank. From the start, he was incredibly friendly, patient, and easy to talk to. He made the whole car-buying process feel smooth and stress-free. He really took the time to answer all my questions and made sure I felt comfortable with every step. I never felt pressured or rushed, which made a big difference. You can tell he genuinely cares about helping people find the right car. If you’re looking for someone honest, professional, and down-to-earth, I definitely recommend Frank. Thanks again for making this such a great experience! More

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This is my second car purchased from City VW of Evanston, and it will be where I will purchase every other VW in the future. I’m in a not so fun financial situation and they worked to the ends of the earth t and it will be where I will purchase every other VW in the future. I’m in a not so fun financial situation and they worked to the ends of the earth to get me a great deal that fit my budget. Every single person I dealt with was #smashmouthstatus. Everyone was warm and friendly, and I didn’t feel intimidated at all going in there. Frank, my salesman was efficient and made sure all my questions were answered. He followed-up with me in a timely manner and always let me know he was there with any questions during the purchase experience, but also post purchase Marcus and Enrique went above and beyond working with VW credit and I’m truly thankful for how they were able to work their magic. The process took about a week, but it felt like a day with how great they were with their communication and follow-ups. Finally Alex made signing the contracts easy breezy beautiful contracts signed and I was in and out in 30. Highly recommend if you’re looking into a VW, which also highly recommend, head to City VW of Evanston. More

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