Frank Wallace
Frank Wallace at Walt Massey Chevrolet Marion

Frank Wallace

Sales Manager

Walt Massey Chevrolet Marion

6601 Interstate 55 Access Road
Marion, AR 72364

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4.1
19 Reviews
4.1

19 Reviews

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19 Reviews of Frank Wallace

November 20, 2025

Dealership Rating
Employee Rating

My salesman James Ford was great! He took the time to show me how everything works in my new vehicle and checked on me a few days after my purchase to make sure I was happy with my ne More

by nanasthree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Ford, Amber Barnes

Nov 21, 2025

Walt Massey Chevrolet Marion responded

Great to hear James made the experience such a good one. Taking the time to walk through the features and following up afterward is exactly the level of care we aim for. We’re glad you’re enjoying the new vehicle, and we’re here anytime you need us.

November 18, 2025

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Employee Rating

They were polite, friendly, helpful, and very knowledgeable. I would definitely take my business there again. More

by cwpalmer2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Ford, Amber Barnes

Nov 21, 2025

Walt Massey Chevrolet Marion responded

Great to hear the team made such a strong impression. Polite, friendly, and knowledgeable is exactly what we aim for, and we’re glad the experience earned your trust. We look forward to seeing you again.

October 25, 2025

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Frank Wallace, James Ford, Jack Hatton and the rest of the Walt Massey team in Marion, Ar were exception every way. When I say they felt like family, they truly felt like family. This vehicle purchase was More

by bjmays01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Schian, James Ford, Robert Brown , Jack Hatton

Oct 28, 2025

Walt Massey Chevrolet Marion responded

We’re so happy to hear that, and we couldn’t agree more — Frank, James, Jack, and the Marion team are incredible! It’s great to know they made you feel like family and provided such a smooth, fair experience. Thanks for the wonderful recommendation!

September 20, 2025

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Employee Rating

This was the best car buying experience I have ever experienced in my life. The workers were so friendly and kind and even though I test drove a lot of cars they were so patient with me. I will forever More

by teneshapaxton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2025

Walt Massey Chevrolet Marion responded

We’re thrilled to hear this was the best car-buying experience you’ve ever had! Our team’s friendliness, kindness, and patience are things we take pride in. Thank you for your recommendation—we’re glad you chose us!

September 07, 2025

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Employee Rating

I had a good experience with Marcus. He is a really good guy and will shoot you straight. More

by Brent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amber Barnes, Marcus Roberts

Sep 12, 2025

Walt Massey Chevrolet Marion responded

We’re glad to hear Marcus made such a positive impression and gave you an honest, straightforward experience. Thanks for sharing your feedback!

September 05, 2025

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Employee Rating

I had terrible experience with this company. Didn't back up what the previous tech salesperson told me. Thanks More

by MILLER.CORA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Schian, Ana Lugo, Staci Brawner, Robert Brown , Kelly Sexton

Sep 05, 2025

Walt Massey Chevrolet Marion responded

We’re sorry to hear about your experience. We’d like the chance to address this directly and work toward a resolution. Please contact our COO, Dan Schian, at 404-542-4983 so we can rectify the situation.

August 30, 2025

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Employee Rating

great experience and i would recommend anyone who wants a vehicle to go to these guys More

by paytonvoyles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amber Barnes , Spencer McFadden

Sep 01, 2025

Walt Massey Chevrolet Marion responded

We’re glad you had such a great experience! Thank you for recommending us—it means a lot to know you’d send others our way.

August 21, 2025

Dealership Rating
Employee Rating

Great dealer employees are great. They really took care of me on my last service. More

by dfarrell1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Walt Massey Chevrolet Marion responded

We’re happy to know our team took great care of you during your service visit! Thank you for the kind words.

August 16, 2025

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Employee Rating

The salesman was very knowledgeable and helpful. The sales manager was very helpful in getting the best rates More

by jmarksteele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Ford, Amber Barnes

Aug 18, 2025

Walt Massey Chevrolet Marion responded

We’re glad to hear both our salesman and sales manager were able to take great care of you and help secure the best rates. Enjoy your new vehicle!

August 07, 2025

Dealership Rating
Employee Rating

Happy with my new truck. James was very easy to deal and kept me informed during the whole process.satisfied with the price of my new truck and with what i recieved for my tra More

by burnettjd54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Ford, Amber Barnes

Aug 08, 2025

Walt Massey Chevrolet Marion responded

Glad to hear you’re enjoying your new truck! James will be happy to know he made the process easy and kept you informed. We’re pleased you’re satisfied with both your purchase and trade value.

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