Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Franklin Kelly
Franklin Kelly at Spitzer Jeep RAM Brook Park

Franklin Kelly

Service Manager

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

Contact Me
not yet
rated
1 Review
not yet
rated

1 Review

Write a Review

1 Review of Franklin Kelly

October 05, 2025

Dealership Rating
Employee Rating

5 weeks service on my 2020 not fixed. no return call from manager Frank. Will not take my call at all. Charged me for my loaner. My truck is currently at another mechanic because spitzler More

by nationwidebuying
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 08, 2025

Spitzer Jeep RAM Brook Park responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Dealership Inventory (252 Vehicles)

used 2023 Jeep Grand Cherokee car, priced at $32,365
2023 Jeep Grand Cherokee
used
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
$32,365
View Details
new 2025 Ram 1500 car, priced at $46,948
2025 Ram 1500
new
Blue Metallic exterior
Automatic
Four-wheel Drive
$46,948
View Details
new 2025 Ram 1500 car, priced at $45,838
2025 Ram 1500
new
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
$45,838
View Details
used 2022 Jeep Gladiator car, priced at $31,681
2022 Jeep Gladiator
used
Firecracker Red Clearcoat exterior
Automatic
Four-wheel Drive
$31,681
View Details
used 2019 Ram 1500 car, priced at $29,456
2019 Ram 1500
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$29,456
View Details
new 2026 Ram 1500 car, priced at $60,865
2026 Ram 1500
new
Hydro Blue Pearlcoat exterior
Automatic
Four-wheel Drive
$60,865
View Details
View All Inventory