Fred Guy

I recently worked with Frances Ramos during my vehicle purchase, and I couldn’t be more impressed with her professionalism and responsiveness. From the beginning, Frances was extremely efficient in answer purchase, and I couldn’t be more impressed with her professionalism and responsiveness. From the beginning, Frances was extremely efficient in answering all of my questions and made the entire process smooth and transparent. When I arrived at the dealership, the team informed me that they wanted to pause the contract due to a concern they had discovered about the vehicle. I appreciate that level of honesty and integrity — it showed genuine cared about the customer’s experience and safety, rather than just making a sale. In my case, I happened to have a relative with the equipment needed to address the issue, but for others who may not have that resource, its valuable it is to have a dealership that is upfront. Their transparency gave me a lot of confidence in their business practices. In addition to Frances, Marcus and Fred were also wonderful to work with. They were courteous, knowledgeable, and helped ensure that everything was handled efficiently and professionally. Overall, this dealership demonstrated exceptional honesty, responsiveness, and customer service. I would absolutely recommend them to anyone looking for a fair and trustworthy car-buying experience. More

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Horrible communication, loaners take forever to reserve, can’t fix an issue from day 1, service times take way too long, lots of changeover in service advisor staff. I’ve had to YouTube how to fix an issue can’t fix an issue from day 1, service times take way too long, lots of changeover in service advisor staff. I’ve had to YouTube how to fix an issue and tell them what to do. Planet Lincoln needs to step it up. I love Lincoln vehicles but if you have warranty work needed, go somewhere else! I’m no longer under warranty and will not go back here unless absolutely necessary. I’m not one to leave bad reviews but I’ve had multiple issues over the last 4 years, spoken with customer service and management and it just seems to get worse. Sorry, PL, you’ve had many chances to get it right. I must warn others. More

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Dynamic customer service from the sales floor to the business office! My salesman, Tim Moyer, was very patient and professional. My car-buying experience was both positive and efficient from beginning t business office! My salesman, Tim Moyer, was very patient and professional. My car-buying experience was both positive and efficient from beginning to end. More

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Anthony was a tremendous sales person. He did everything he said throughout the process. When we disagreed it was done respectfully. I would pay more to have this be my buying experience e He did everything he said throughout the process. When we disagreed it was done respectfully. I would pay more to have this be my buying experience every time. I would follow Anthony and buy from him wherever he went. Prior to meeting Anthony, I walked away from a deal on an Escalade because the experience was so disappointing to me as a customer. More

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All the staff are very nice and eager to help. I will Buy my next Lincoln at Planet I will Buy my next Lincoln at Planet More

by KENNYBRANNON Verified Customer Verified Customer

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This dealership is very welcoming and supportive. They are dedicated to quality service and customer satisfaction. They are dedicated to quality service and customer satisfaction. More

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Planet Lincoln and especially Anthony Moore provided us with the best new car buying experience we have ever had. Anthony was very knowledgeable and helpful in finding what was best for us. The process was with the best new car buying experience we have ever had. Anthony was very knowledgeable and helpful in finding what was best for us. The process was extremely fast and easy. I would definitely recommend them to anyone looking for a new car. More

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Very attentive and kind staff. Never once did I feel I was dealing with aggressive, intimidating, dishonest, people. was dealing with aggressive, intimidating, dishonest, people. More

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Mr. Moore at Planet Lincoln Ford went above and beyond my expectations. He was very patient with me and explaining everything to me as I was purchasing the vehicle of my choice Mr. Moore showed professionali expectations. He was very patient with me and explaining everything to me as I was purchasing the vehicle of my choice Mr. Moore showed professionalism, enthusiasm, and above all integrity. Planet Lincoln Ford is the dealership of my choice. More

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Seth is the man! Him and his team were quick to answer any questions right from our initial inquiry, and throughout the sales process. We really appreciated Seth's transparency, Alex's friendliness on the any questions right from our initial inquiry, and throughout the sales process. We really appreciated Seth's transparency, Alex's friendliness on the test drive, and Fred's professionalism during the signing. Seth worked hard to earn our business, and I have a feeling it won't be the last time we'll buy a car through him. Thanks for the great buying experience! More

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