Fred Naag
Express Lane Advisor
Glenbrook Dodge Chrysler Jeep Fiat
100 W Coliseum Blvd
Fort Wayne, IN 46805
42 Reviews
Write a Review42 Reviews of Fred Naag
February 01, 2026
Service advisor Travis was able to get me into the dealership super fast. I was traveling through town and my truck threw a check engine light. Great folks and excellent customer service. I can't rec dealership super fast. I was traveling through town and my truck threw a check engine light. Great folks and excellent customer service. I can't recommend them enough as they went out of their way to make sure I was taken care of in a timely manner. More
Other Employees Tagged: Joshua Armstrong, Dave Pena, Tyler Smith, Jim Mickelini , Caralyne Reiff
January 16, 2026
I'm always impressed with the spirit of cooperation between the service advisors. I feel like they are listening to my sometimes vague explanations of a problem and trying to help me sort it out. They between the service advisors. I feel like they are listening to my sometimes vague explanations of a problem and trying to help me sort it out. They are busy, but I don't feel like I'm being processed. This attentiveness is hard to maintain given the hectic conditions of modern society, but it is obvious that they are selected and trained to do so! And I really like that I can schedule and communicate with them via text! More
Other Employees Tagged: Joshua Armstrong, Dave Pena, Jim Mickelini
January 13, 2026
I had needed an oil change. They got me and right away , told me two hours had it done an hour ten minutes , they didn't try to upsell me on products.I didn't need\nTook good car They got me and right away , told me two hours had it done an hour ten minutes , they didn't try to upsell me on products.I didn't need\nTook good care of the vehicle while I was there.Thank you glenbrook dodge More
Other Employees Tagged: Joshua Armstrong, Dave Pena, Tyler Smith, Jim Mickelini , Caralyne Reiff
December 14, 2025
We needed a oil change,and got an overall inspection. .found 2 issues that were covered by the warranty..Fred N. Did an awesome job getting us squared away. Thank you! .found 2 issues that were covered by the warranty..Fred N. Did an awesome job getting us squared away. Thank you! More
July 25, 2025
Easy quick oil change and simple process. Waiting room was nice, but knowhere to plug in a laptop and work while waiting. Had nice chairs and a low coffee table, but a tall table and ability Waiting room was nice, but knowhere to plug in a laptop and work while waiting. Had nice chairs and a low coffee table, but a tall table and ability to plug in would be super helpful. More
Other Employees Tagged: Joshua Armstrong, Dave Pena, Tyler Smith, Jim Mickelini , Caralyne Reiff
July 02, 2025
Fred is great. Always willing to field all of my questions and get the job done right. Respectful and friendly. Always willing to field all of my questions and get the job done right. Respectful and friendly. More
Other Employees Tagged: Andrew Maldonado, Rob Barney
May 08, 2025
We appreciate the excellent service we received. Highly recommend to others. See back for our next oil change! Highly recommend to others. See back for our next oil change! More
Other Employees Tagged: Joshua Armstrong, Dave Pena, Tyler Smith, Tyler Klee, Jim Mickelini , Caralyne Reiff

