Gabriel Hernandez
Gabriel Hernandez at Norm Reeves Toyota Dallas

Gabriel Hernandez

Finance Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.5
24 Reviews

Dealership Experience

5 yrs, 6 mos

Languages Spoken

Spanish Spanish

4.5

24 Reviews

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24 Reviews of Gabriel Hernandez

August 04, 2025

Dealership Rating
Employee Rating

Rodney Houston and Andres from Finance gave me the run around. They kept sneaking in fees and would take hours to respond to my emails/calls/texts. I am a first time car buyer, and they made this process More

by rponce72897
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

August 02, 2025

Dealership Rating
Employee Rating

Luis is, by far, the best auto salesman I have ever worked with on a car deal. Friendly, courteous and made the experience enjoyable! More

by Lesliesmith2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Santos

Aug 02, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 24, 2025

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Employee Rating

Great experience overall. From the selection process to closing. Monica went all out to get the exact vehicle from another dealership so very well earned business More

by CDF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2025

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 22, 2025

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Employee Rating

I recently purchased a Landcruiser. Monica made the car buying experience fast and easy. She was professional and very helpful and took time to go through all the features of my new v More

by EK8845
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monica Garcia

Jul 22, 2025

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 21, 2025

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Employee Rating

Pedro Cachay was my salesman. He was very thorough and very nice. He was awesome. I’m glad he helped us also in translating I. Spanish for my husband. Answered all our questions. More

by eestrada91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena

Jul 21, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 09, 2025

Dealership Rating
Employee Rating

Great staff. Mr. Walter, the manager Brandy and finance Mr. Gabriel were great at helping me out with questions and concerns. More

by mariawp1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 09, 2025

Dealership Rating
Employee Rating

👍🏾I’ve been going to the dealership for six years and I love it. I love Shelly and service and I love Jamar and Dealership. He took the time to sell me a good car for my daughter and Shelly in service alwa More

by TYLERYTYLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Norm Reeves Toyota Dallas are glad to have you as a customer. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 02, 2025

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Employee Rating

It was a great atmosphere calm, relax no pressure excellent. I will recommend your dealership to family and friends More

by nmedrano0704
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carmine Liuzzi

Jul 02, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 27, 2025

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Employee Rating

Chris was awesome. We negotiated over text and the deal was done. Fast transaction. I’ll buy all my Toyotas from him in the future More

by tim.charlton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Mayne, Diana Saenz

Jun 27, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 18, 2025

Dealership Rating
Employee Rating

Mimi, was very helpful and amazing. She, went above and beyond to get me into my new vehicle. Very satisfied and pleased very grateful for her. Definitely will recommend more customers More

by MINERVA75149
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monica Garcia

Jun 18, 2025

Norm Reeves Toyota Dallas responded

Thanks for your feedback on your recent visit to Norm Reeves Toyota Dallas. It's great to hear that we were able to assist you and that you had such a positive experience. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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