

Gabriel Hernandez
Finance Manager
Norm Reeves Toyota Dallas
9525 E R L Thornton Fwy
Dallas, TX 75228
Dealership Experience
5 yrs, 6 mos
Languages Spoken
Spanish
24 Reviews
Write a Review24 Reviews of Gabriel Hernandez
August 04, 2025
Rodney Houston and Andres from Finance gave me the run around. They kept sneaking in fees and would take hours to respond to my emails/calls/texts. I am a first time car buyer, and they made this process around. They kept sneaking in fees and would take hours to respond to my emails/calls/texts. I am a first time car buyer, and they made this process xxxx for me, despite me putting a deposit down when I first visited the dealership. This lack of response caused me to drive to the dealership uncertain if I would take the car home that day. The drive is 45 minutes . The only silver lining are Pedro (salesperson) and Gabriel (finance). After showing up unannounced as Rodney and Andres were not getting back to me, Pedro (salesperson) and Gabriel (finance) helped me purchase the vehicle and sign. They had me out in less than an hour, and didn’t try to sneak in hidden fees and or have me waiting around on them. I’m happy I finally have my new car, but I truly hope I never have to do this again. More
Other Employees Tagged: Pedro Cachay, Andres Escobar, Rodney Houston
August 02, 2025
Luis is, by far, the best auto salesman I have ever worked with on a car deal. Friendly, courteous and made the experience enjoyable! worked with on a car deal. Friendly, courteous and made the experience enjoyable! More

Other Employees Tagged: Luis Santos
July 24, 2025
Great experience overall. From the selection process to closing. Monica went all out to get the exact vehicle from another dealership so very well earned business From the selection process to closing. Monica went all out to get the exact vehicle from another dealership so very well earned business More
Other Employees Tagged: Billy Goss, Carlos Lopez, Monica Garcia
July 22, 2025
I recently purchased a Landcruiser. Monica made the car buying experience fast and easy. She was professional and very helpful and took time to go through all the features of my new v Monica made the car buying experience fast and easy. She was professional and very helpful and took time to go through all the features of my new vehicle. I would recommend her if you are looking to purchase a new vehicle. More
Other Employees Tagged: Monica Garcia
July 21, 2025
Pedro Cachay was my salesman. He was very thorough and very nice. He was awesome. I’m glad he helped us also in translating I. Spanish for my husband. Answered all our questions. He was very thorough and very nice. He was awesome. I’m glad he helped us also in translating I. Spanish for my husband. Answered all our questions. He is a fantastic salesman. Everyone that helped in the process was great. John Pena has always been my service guy. He is the best. More
Other Employees Tagged: John Pena
July 09, 2025
👍🏾I’ve been going to the dealership for six years and I love it. I love Shelly and service and I love Jamar and Dealership. He took the time to sell me a good car for my daughter and Shelly in service alwa love it. I love Shelly and service and I love Jamar and Dealership. He took the time to sell me a good car for my daughter and Shelly in service always give me good service can’t say enough ✌🏾 More
Other Employees Tagged: Billy Goss, Shelly Jackowski, Jamar Dye
July 02, 2025
It was a great atmosphere calm, relax no pressure excellent. I will recommend your dealership to family and friends excellent. I will recommend your dealership to family and friends More
Other Employees Tagged: Carmine Liuzzi
June 27, 2025
Chris was awesome. We negotiated over text and the deal was done. Fast transaction. I’ll buy all my Toyotas from him in the future We negotiated over text and the deal was done. Fast transaction. I’ll buy all my Toyotas from him in the future More
Other Employees Tagged: Chris Mayne, Diana Saenz
June 18, 2025
Mimi, was very helpful and amazing. She, went above and beyond to get me into my new vehicle. Very satisfied and pleased very grateful for her. Definitely will recommend more customers She, went above and beyond to get me into my new vehicle. Very satisfied and pleased very grateful for her. Definitely will recommend more customers to her. More
Other Employees Tagged: Monica Garcia
