Gabriel Vasquez

Brought my van in 3 times for same issue, dealership kept it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop th it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop the last time it completely broke down in traffic and I had to pay to have it towed back to the dealership. Currently my van is still at the dealership with no estimation as to when it will be repaired and returned to me. When asked for updates I was told waiting for diagnostic specialist to look at it, that took 3 weeks. FYI it is still under warranty yet we were charged for repairs the second time it was in the shop. Overall experience zero out of 10. More

by gnjmonday Verified Customer Verified Customer

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Used my jeep for a personal joyride. Dried my fuel, cost visible damage. everything is tracked on my insurance tracker.. be careful leaving your car with them Dried my fuel, cost visible damage. everything is tracked on my insurance tracker.. be careful leaving your car with them More

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You guys service team was respectful and very professional* . I was in and out of there in 45 minutes professional* . I was in and out of there in 45 minutes More

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amazing customer service went after work to change my oil and very quick efficient i would never go to a different dealer oil and very quick efficient i would never go to a different dealer More

by yanezjennifer26 Verified Customer Verified Customer

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The dealership has really great service technician the mechanics have always got it right on the first try. Now, the receptionist seem to not like dealing with customers very dry and matter of factly when mechanics have always got it right on the first try. Now, the receptionist seem to not like dealing with customers very dry and matter of factly when talking to them. More

by grove_johnson Verified Customer Verified Customer

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Jacob, my salesman, was helpful and friendly. He made the car buying experience enjoyable for me. He helped me find my dream truck and I can not be more happy with it. Thanks Elk Grove Dodge! He made the car buying experience enjoyable for me. He helped me find my dream truck and I can not be more happy with it. Thanks Elk Grove Dodge! More

by APA77 Verified Customer Verified Customer

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The dealership could not install a trailer hitch on my new car and now I have more problem with my car that isn’t even a month old. Horrible horrible service dept, I would never recommend buying a car her new car and now I have more problem with my car that isn’t even a month old. Horrible horrible service dept, I would never recommend buying a car here. They broke a few trim pieces and I had to take the car back twice. Still getting a warning light and the trim pieces that were broke but not replaced when the mechanic broke it, pretty sad the low level of customer service. More

by jameslbarth Verified Customer Verified Customer

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