Garret Ondo
Garret Ondo at Colonial Ford of Plymouth

Garret Ondo

Service Director

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

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3.9
7 Reviews
3.9

7 Reviews

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7 Reviews of Garret Ondo

August 05, 2025

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Employee Rating

We called 3 other Ford dealers after our brand new Bronco had a major electronic malfunction with the accelerator. We heard 1-2 weeks minimum before they could even think about looking at it, and no one wou More

by mark.maragni
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Osvaldo Powell , Tom

August 04, 2025

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Employee Rating

This review has nothing to do with Kyle. Kyle was a five out of five for the service visit. what I do wish to note is that I was highly disappointed to learn that the entire service departme More

by Storm9700
Service Time
Recommend Dealer
No
Aug 04, 2025

Colonial Ford of Plymouth responded

Thank You For The Feedback - Appreciate the 5 Star Review Kyle strives at each and every opportunity to provide our customers with world class service . At Colonial Ford of Plymouth we encourage employee growth both personally and professionally , if you would like to discuss your recent interaction that did not live up to the standards that would be great . As we can grow and learn from the customers point of view to help us continue striving for excellence at every opportunity . Thanks Ron Almeida General Manager 774-773-3536

August 02, 2025

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I like you guys. Glen sold me my new truck back in December,& turns out we know lots of the same people. Small world. Recently had 10,000 mile check up after a most e More

by s_stimpson
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Workmanship
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Service Communication
Recommend Dealer
Yes

July 31, 2025

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Colonial always does a nice job. Great work, great communication. Always very satisfied! No complaints, highly recommend! More

by sullivanc
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Recommend Dealer
Yes

July 23, 2025

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very friendly and helpful staff and minimal wait time i would highly recommend this dealer More

by mariejones161
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Recommend Dealer
Yes

July 15, 2025

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The waiting room is comfortable and this time, the wait time was fair for what I had done. Pricing was more expensive than I had anticipated. I had an oil change, the ”works”, a sensor replacement, insp More

by CAPECODKELLEY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 15, 2025

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Employee Rating

Great job well done good team very clean atmosphere told me everything they were gonna do More

by GMB1999
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Recommend Dealer
Yes

Other Employees Tagged: Greg Russell, Ron Almeida

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