Garrett Lilly

Awesome service. They handled everything I needed. Ordered me a car home and offered to get me back. They handled everything I needed. Ordered me a car home and offered to get me back. More

by stephanie0414 Verified Customer Verified Customer

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Easy communication fast results Thorough follow through with ordering parts and installation I am grateful with ordering parts and installation I am grateful More

by Kendahlowoh Verified Customer Verified Customer

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Garrett was great. He got done in two days what I had been trying to get accomplished in four months. He got done in two days what I had been trying to get accomplished in four months. More

by KENNASPLACE Verified Customer Verified Customer

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I can always depend on the folks at KIA of Frisco to listen and hear me; to keep me informed of the progress, to answer my questions or find answers, to be courteous and professional. In addition, I th listen and hear me; to keep me informed of the progress, to answer my questions or find answers, to be courteous and professional. In addition, I think the charge was fair and reasonable. More

by SUSANI.HARRIS1 Verified Customer Verified Customer

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I made an appointment with A KIA REPRESENTATIVE early Monday for a recall fix. Two c pillar garnish that flew off in the wind due to lack of quality (suprise suprise). I drove 60 miles to the dealer i bo Monday for a recall fix. Two c pillar garnish that flew off in the wind due to lack of quality (suprise suprise). I drove 60 miles to the dealer i bought my car from (where my appt was) to be told they didnt have the parts and I couldn't make another appointment. Service advisor barely spoke English and couldnt explain further into detail why they made my appointment in the first place. They also tried to sell me my car that had hail damage on it repaired before I bought it in the port of Houston. Luckily I do PDR so I could tell their hack job from a mile away. Slimey dealer, BAD service, and abysmal customer service! Also took 6months to get a check from financial for a tow due to the lack of a spare tire in the car. Kia rebrand pretty cool, kia service ETC.... YIKES More

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I really enjoy my service. They did really good job on my car! I hope they keep the Uber service. They did really good job on my car! I hope they keep the Uber service. More

by VELASQUEZJESSIE24 Verified Customer Verified Customer

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Friendly service agents. Easy to make appointment. Need additional customer parking spaces. Lot is always full. Easy to make appointment. Need additional customer parking spaces. Lot is always full. More

by Kpod Verified Customer Verified Customer

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These guys were quick, efficient, and were communicative throughout the entire process. Would definitely recommend to others. throughout the entire process. Would definitely recommend to others. More

by Jwhitmer Verified Customer Verified Customer

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They do not communicate with the customer. Well, I was irritated and upset because I had driven all the way to their location at seven in the morning. Had to pay several toes to get there only Well, I was irritated and upset because I had driven all the way to their location at seven in the morning. Had to pay several toes to get there only to find out they could not service my vehicle. I bought two cars from Kia Of Frisco and every time there was an issue their service department refuses to serve the clients. Very frustrating. More

by Mark K Verified Customer Verified Customer

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Nice friendly staff, quick and efficient, good work deserves a raise! ???? 3 mire words deserves a raise! ???? 3 mire words More

by PADENNICHOLAS17 Verified Customer Verified Customer

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