Gary Ford

If I could give it zero stars, I would. Scheduled an oil change with tire rotation, multi point inspection, etc. Get the call, go pick it up and they only change the oil. I also asked th Scheduled an oil change with tire rotation, multi point inspection, etc. Get the call, go pick it up and they only change the oil. I also asked them to check the water pump, as this was replaced last year under warranty and is giving problems again. Also, the clerk wouldnt let me use ford rewards points to pay, because she “didn’t know what to do”. The service advisor at check in was extremely rude. I’ll gladly drive the 20+ minutes to Porter ford for future service. More

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I was told I needed a whole new engine, and I didn't. I just needed my spark plugs changed and that was the reason I brought my truck in the first place. I eventually got someone that did just that and m I just needed my spark plugs changed and that was the reason I brought my truck in the first place. I eventually got someone that did just that and my truck runs fine now. My truck has low miles for the year and I was disappointed that I couldn't get what I asked for taken care of. I also know that for the vehicle I have, it's not a easy job and they told me that by just dismissing me rather than fix the problem I went there for respectfully speaking. More

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It was a great experience. They understand customer’s needs and try their best to meet the same. I could get my dream car with the help of them. They understand customer’s needs and try their best to meet the same. I could get my dream car with the help of them. More

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Dave and finance staff sayed late on a Saturday to start working a deal with me even though I showed up 10 minutes before they closed! Excellent service. Got me an awesome rate and right at my budget number working a deal with me even though I showed up 10 minutes before they closed! Excellent service. Got me an awesome rate and right at my budget number. Dave was awesome threw the process. Came back on Monday to finish the deal and was in and out in less then an hour. Couldn't ask for a better experience! Would highly recommend. More

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They are attentive and care about what you need. I will always go back there I will always go back there More

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I love the truck but the service Part of the dealership has a shortage of help and is hard to get a call back on service. Thx has a shortage of help and is hard to get a call back on service. Thx More

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Disappointed in surcharge for credit card. Should put a notice about this in your appt. Reminder emails. Day of service is too late to prepare with cash. Should put a notice about this in your appt. Reminder emails. Day of service is too late to prepare with cash. More

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Instead of fixing an issue they put you in a upgraded model with the same issues. model with the same issues. More

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I bought a 2025 for bronco big bend at this location. Had to haggle a little over trade in but ultimately came to a common ground. Very happy with my purchase so far. Salesman was very helpfull. Had to haggle a little over trade in but ultimately came to a common ground. Very happy with my purchase so far. Salesman was very helpfull. More

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I appreciate the shuttle service. Tha drivers were great. Im so you brought it back! Tha drivers were great. Im so you brought it back! More

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