Gary Garofalo

We have dealt with Viti for years and always had an excellent experience. Their service is 5 star and they communicate constantly regarding the status. They are the standard we compare other dealersh excellent experience. Their service is 5 star and they communicate constantly regarding the status. They are the standard we compare other dealerships to. More

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Service is outstanding been a client since 2003. If you choose to spend the money to purchase a Mercedes-Benz why not let the best sevice it. Can't say enough as to satisfied my wife and I are with If you choose to spend the money to purchase a Mercedes-Benz why not let the best sevice it. Can't say enough as to satisfied my wife and I are with Viti they set a standard no other dealership I have ever used even comes close to. More

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Once again, Viti comes through with a great service experience. From start to finish, everything went well. Been with Viti for over 15 years now and never had a problem with the service department. Sus experience. From start to finish, everything went well. Been with Viti for over 15 years now and never had a problem with the service department. Susan Cummings, my service advisor for all that time, has been wonderful - pleasant, approachable person that explains everything without any pressure. I have to say that Viti has been great to work with over the years. Had never had a car buying experience as seamless and pleasant for "all three phases of the game" - service, finance and sales (Gary Garofalo!) More

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My 2024 E350 notified me that I was due for Service A. I called Viti and got an appointment for the service. They offered to pick up my car at home. I chose to drop it off as I would be driving by their l I called Viti and got an appointment for the service. They offered to pick up my car at home. I chose to drop it off as I would be driving by their location on that day. They took my car in and had a loaner car waiting for me. Later on that same day, they called me to say that the service was complete. This time, I accepted their offer to drop my car off at my home. They came at the time they said, swapped cars, and the job was finished. It could not have been more convenient for me. More

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The sales team, service team, finance department, and the owners are all great. I have purchased 4 vehicles here in the past 3 years, and I would not go anywhere else. Even if I was not looking for a Mercede owners are all great. I have purchased 4 vehicles here in the past 3 years, and I would not go anywhere else. Even if I was not looking for a Mercedes, I would look at their used inventory of other models of vehicles, just to not have to go to any other dealership More

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For initial encounter, I felt no pressure…actually best experience with car sales I have ever had. Did need to have a minor issue checked; which they picked up at my work, left another vehicle for me to u experience with car sales I have ever had. Did need to have a minor issue checked; which they picked up at my work, left another vehicle for me to use. Very profession More

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It has always been a pleasure dealing with this dealership. Ashley,service advisor, is detailed in her knowledge of mercedes. Sorry my sales person,Jim, is no longer there. dealership. Ashley,service advisor, is detailed in her knowledge of mercedes. Sorry my sales person,Jim, is no longer there. More

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Unbelievably great experience. I was given a great deal on a beautiful used Mercedes GLE350. Like new. Jon my salesperson, and general manager Will and h their other colleagues mad I was given a great deal on a beautiful used Mercedes GLE350. Like new. Jon my salesperson, and general manager Will and h their other colleagues made me feel so special and met my other need. Love my new car. Love this dealership. More

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I have been a customer of Viti for years and I have to say they are clearly the best. I have had cars all over the USA and have been to many MB dealerships for sales and service. The Gray Brothers and th say they are clearly the best. I have had cars all over the USA and have been to many MB dealerships for sales and service. The Gray Brothers and their team have done a wonderful job taking this dealership to the next level. Russ in service is always willing to go the extra mile to make sure that I am 100% satisfied. Highly recommend if you are in the market or need to an effortless service experience. Best of the Best! More

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