"Outstandingly honest, no nonsense, EFFICIENCY !!"
I had never heard of this dealership in Bedford, Ohio, North Coast Auto Mall, but found the exact late model used car(2016 Ford Mustang GT), with very low miles and an unbelievable price while searching on AutoTrader.com. What an OUTSTANDING pleasure and surprise to find such straightforward, no nonsense individuals to buy a car from !!! I would HIGHLY, HIGHLY recommend these folks, I very seriously doubt anyone would be disappointed, no matter what car they may be looking to purchase. They have a unbelievable selection of late model used cars, SUVS and P/U trucks, that anyone could find something to suit their needs and wants.. Not only that, between the top-notch salesman and management staff, and this particular dealer's philosophy of putting their "best-foot" forward in price and value on ALL of their vehicles, I think it would be extremely difficult for any legitimate customer to find a car dealer anywhere in the country that would be able to be served better ! KUDOS and thank you guys and girls very, very much, you folks have renewed faith in me that there is at least 1 dealer that is there simply to sell high quality vehicles at most likely, the price you are ever going to find, right from the start, with no back and forth "dickering".
Specifically, I would absolutely recommend working with Mr. Nick Ciocanelia as I did, quite simply, you WILL NOT be diasappointed ! His professionalism, courtesy, and honesty are very hard to find anywhere these days, thank you Nick. I also worked with Nick Barron, Gary Gerts, Alex Niazov and Chris Lawrentz, again ALL TOP-NOTCH, thanks guys !
"Outstanding service and Excellent prices!!"
- Jona Miller
Bought a 2013 Edge with 34K miles that was in perfect condition for $6K less than any comparable models in Pittsburgh. Well worth the short drive. Service was over the top. Every employee was helpful, friendly and pleasant. All went out of their way to make sure I was well taken care of. Gave me honest advice regarding my trade in and even picked me up when I sold my old car for $1600 more elsewhere. No pressure, no gimmicks just straight up great folks that go out of their way to help get you into your new car at the best price possible. Highly recommend!
I had never purchased a car online before, but Gary made everything go smoothly. My daughter loves her BMW! I will buy from him again
"Better check a carax before you buy from here!"
Bought a 2011 Ford Explorer from here. Tried trading it at a dealership in PA in December only to find out that there is structural damage to the vehicle. The carfax clearly indicates that NCAM would have known about it. Another check of our paperwork shows that we signed off on being notified of the damage. I can assure you - NOBODY informed us of any structural damage to this vehicle, nor did they show us a carfax. SHADY SHADY SHADY!!!!! Buyer beware!
Igor Radic was our contact once we arrived at North Coast. He was very professional and pleasant and, consequently, the purchase was a positive experience and worth the 8 hour drive to and from Ohio. Gary Gerts was our internet connection & was very helpful, as was Mike Shteyngarts in finalizing our purchase. Our 2015 VW Golf GTI Autobahn was just as pictured and described on Cargurus.com & although this is the only vehicle we have purchased in this manner, we would not hesitate to recommend North Coast Auto Mall, Bedford..
Other Employees Tagged:
"2014 Buick Verano"
The sales person, Alex Niazov was very knowledgable about the car's features and very helpful with the purchase as well as the finance department.
"Great place to shop for a used car"
Alex was easy to work with. Wasn't too pushy, or intimidating . Things went very smoothly. Provided all info. on car I requested and was honest about the cars history Got me a cheaper finance rate than my credit union. I came a long way from Madison Ohio to buy this vehicle, so Alex made sure that I got the car that day to eliminate the hassle of running back and forth.
All the other employees were courteous as well and were a pleasure to deal with. izzabella rosales,gary gerts and the finance manager (the Steelers fan).
My only minor gripe would be that the car wasn't prepared. No gas on the test drive, the stickers were still in the window after I purchased it. But then again I showed up on a whim. Most of the cars on this lot are very recent model years.
Other Employees Tagged:
, izzabella rosales
"Read my comment"
I bought a 2013 VW golf from them this march, and about 1 month after, the front axial went bad. I went to the VW dealer, and was told that the car was in a significant accident, and was minimumly repaired using junk parts to make it just able to run. They showed me all the rust old parts for the entire right front side, and showed me how they repainted the car poorly.
When I purchased the car they showed me a carfax which was clean. Then they asked me to sign a history disclosure form and the financial lady Liz told me it was only in a minor accident and that was why the accident was not reported in the carfax. However, a few month later the accident did show on the carfax and indicated even airbag deployment. They sold me the car before the accident showed up.
I called them about the situation and they paid partially for the front axial charge. The general manager Mike recently contacted me and compensated me for the carfax loss. I am now satisfied with their service.
Other Employees Tagged:
"It was a great a experience and would recommend this..."
It was a great a experience and would recommend this dealership and dealer to friends and family. Michael listened to my needs and found a great fit for all my requirments.