"Purchased car had some concerns"
Mathew with customer service helped me with my purchasing concerns. He was friendly and professional. I appreciate his willingness to make my experience one that is good.
"Excellent customer service "
- William Duvall
I bought a 2014 ram 3500 with 20kmiles on it and was told there was a factory warranty but my sales person lied. But then Isabella Rosales went above and beyond. She is a veteran just like me and got me a aftermarket warranty for the factory and powertrain. I am so impressed how she helped me out and went above and beyond more than any other dealer has gone in past. I definitely recommend them and will definitely speak to her to buy another truck from them.
Fantastic professional staff .Helpful and customer satisfaction oriented.
The purchase was a great experience and would recommend others to deal with such a dealer staff.
"Anything to get you in the door...."
I worked with Gary for a week on a truck that I loved. We set an appointment for Saturday and even received an email from three different salesmen the morning of stating they couldn't wait for me to see the vehicle. We drove 2 1/2 hours and when we got there "someone" had let a buyer put a deposit on the truck. Hey but there have other vehicles to show us!!
Now the fun part....my girlfriend and I have email/called them and four different salesmen have stated that they would love to show us this truck and when can we come in. It's amazing how quickly they email you when they want you to come in to the dealership but when we replied stating this situation they refuse to even talk to you.
I've never been treated like this in my life and I'll be contacting the BBB and possibly other parties to discuss this false advertising that is obviously their normal routine.
I sent you an email in response to your reply.
"North coast auto "
Best place to get a car from the service office and the sales man is the best and town also they help me get the car i was looking for...
"Great place to buy a car "
They are very nice honest and professional. I drove over 4 hours to go buy my car and I won't hesitate to do it again if I have to
"Outstandingly honest, no nonsense, EFFICIENCY !!"
I had never heard of this dealership in Bedford, Ohio, North Coast Auto Mall, but found the exact late model used car(2016 Ford Mustang GT), with very low miles and an unbelievable price while searching on AutoTrader.com. What an OUTSTANDING pleasure and surprise to find such straightforward, no nonsense individuals to buy a car from !!! I would HIGHLY, HIGHLY recommend these folks, I very seriously doubt anyone would be disappointed, no matter what car they may be looking to purchase. They have a unbelievable selection of late model used cars, SUVS and P/U trucks, that anyone could find something to suit their needs and wants.. Not only that, between the top-notch salesman and management staff, and this particular dealer's philosophy of putting their "best-foot" forward in price and value on ALL of their vehicles, I think it would be extremely difficult for any legitimate customer to find a car dealer anywhere in the country that would be able to be served better ! KUDOS and thank you guys and girls very, very much, you folks have renewed faith in me that there is at least 1 dealer that is there simply to sell high quality vehicles at most likely, the price you are ever going to find, right from the start, with no back and forth "dickering".
Specifically, I would absolutely recommend working with Mr. Nick Ciocanelia as I did, quite simply, you WILL NOT be diasappointed ! His professionalism, courtesy, and honesty are very hard to find anywhere these days, thank you Nick. I also worked with Nick Barron, Gary Gerts, Alex Niazov and Chris Lawrentz, again ALL TOP-NOTCH, thanks guys !
"Outstanding service and Excellent prices!!"
- Jona Miller
Bought a 2013 Edge with 34K miles that was in perfect condition for $6K less than any comparable models in Pittsburgh. Well worth the short drive. Service was over the top. Every employee was helpful, friendly and pleasant. All went out of their way to make sure I was well taken care of. Gave me honest advice regarding my trade in and even picked me up when I sold my old car for $1600 more elsewhere. No pressure, no gimmicks just straight up great folks that go out of their way to help get you into your new car at the best price possible. Highly recommend!
I had never purchased a car online before, but Gary made everything go smoothly. My daughter loves her BMW! I will buy from him again
"Better check a carax before you buy from here!"
Bought a 2011 Ford Explorer from here. Tried trading it at a dealership in PA in December only to find out that there is structural damage to the vehicle. The carfax clearly indicates that NCAM would have known about it. Another check of our paperwork shows that we signed off on being notified of the damage. I can assure you - NOBODY informed us of any structural damage to this vehicle, nor did they show us a carfax. SHADY SHADY SHADY!!!!! Buyer beware!