I bought a 2013 VW golf from them this march, and about 1 month after, the front axial went bad. I went to the VW dealer, and was told that the car was in a significant accident, and was minimumly repaired using junk parts to make it just able to run. They showed me all the rust old parts for the entire right front side, and showed me how they repainted the car poorly.
When I purchased the car they showed me a carfax which was clean. Then they asked me to sign a history disclosure form and the financial lady Liz told me it was only in a minor accident and that was why the accident was not reported in the carfax. However, a few month later the accident did show on the carfax and indicated even airbag deployment. They sold me the car before the accident showed up.
I called them about the situation and they paid partially for the front axial charge. The general manager Mike recently contacted me and compensated me for the carfax loss. I am now satisfied with their service.
I Recommend This Dealer:
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