James Puckett
James Puckett at North Coast Mitsubishi of Bedford

James Puckett

Sales Professional

North Coast Mitsubishi of Bedford

500 Broadway Avenue
Bedford, OH 44146

Contact Me
4.2
63 Reviews

I am a very relaxed no worries kind of person. I have several years of customer service experience. I love to work out! My favorite vehicles are BMW's!

Dealership Experience

8 yrs, 10 mos

Languages Spoken

English English

4.2

63 Reviews

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63 Reviews of James Puckett

November 11, 2026

Dealership Rating
Employee Rating

Gary Gerts was very professional and was a pleasure to work with. He answered all our questions. If he didn't know the answer to a question, he did the research and got us an answer. He was very helpful t More

by chas1luhta
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gary Gerts

Nov 13, 2026

North Coast Mitsubishi of Bedford responded

Thank you for your wonderful 5-star review! We’re delighted to hear that Gary Gerts provided such a professional and helpful experience throughout your car-buying journey. We appreciate his dedication to answering all your questions and going above and beyond to ensure everything went smoothly. We’ll be sure to share your kind words with Gary. Thank you for choosing us, and enjoy your new vehicle!

November 06, 2026

Dealership Rating
Employee Rating

Drew knew exactly what I was looking for and what I wanted to spend.. He took care of me and I’m a happy customer More

by galencooper06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Lubecky

Nov 06, 2026

North Coast Mitsubishi of Bedford responded

Thank you so much for the 5-star review! We’re thrilled to hear that Drew took the time to understand exactly what you were looking for and worked within your budget. Providing a personalized experience and making sure our customers leave happy is what we strive for every day. We truly appreciate your business and hope to see you again soon!

September 25, 2026

Dealership Rating
Employee Rating

Hello My name is Veronica Watkins I had the pleasure of speaking with Devin Saturday September 19, 26. I actually decided that I would keep my Nissian Rouge and Devin ask if I could think about just comin More

by Trinitygurl77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Gerts, Devin Manassa

Sep 28, 2026

North Coast Mitsubishi of Bedford responded

Thank you so much, Veronica, for your wonderful review! We’re thrilled to hear that Devin made your experience easy, comfortable, and enjoyable. We truly appreciate your trust and loyalty, especially choosing us for your third vehicle! Congratulations on your beautiful 2026 Eclipse Cross, and thank you for being part of our family!

September 08, 2026

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Employee Rating

Pros: Great place to go, gave me a discount on price, and seemed to know what they were doing. Gary said I had one of the highest credit scores he's ever seen and all of them listened to my Steeler story. De More

by ratwinturdski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Gerts, Devin Manassa

Sep 09, 2026

North Coast Mitsubishi of Bedford responded

Thank you for the great review! We’re so glad Gary, Devin, and James were able to make your experience enjoyable and help you feel confident throughout the process. We love hearing that our team was able to not only get you a great deal, but also make you feel right at home. We especially appreciate you sharing your Steelers story with the team! Thank you for choosing us.

December 24, 2025

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Employee Rating

Unprofessional. I was finalizing a purchase with them and they waited until after I paid for a third party inspection to tell me they don't accept outside financing More

by Tim.O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nick Baron, Vadim Molotkovskiy , Dominic Hitchcock, Ronald Johnson, Felix Miroshin, Justin Robinson, Migel Ruvinov, Brian Telezhenko, Jared Wilson

Dec 25, 2025

North Coast Mitsubishi of Bedford responded

Hi Tim, we are sorry to hear about your experience at North Coast Mitsubishi-Bedford. This is not the experience we want for anyone, and we understand how frustrating this situation must have been. We would appreciate the chance to speak with you directly and review what happened. Please contact us so we can work toward a resolution.

Dec 25, 2025

Tim.O responded

Yes, sure. Clerance or Gilbert were in contact with me. They should have my contact still.

January 19, 2021

Dealership Rating
Employee Rating

Today I took an hour and a half, 90 mile ride to see an $80,000 BMW I8 that was never there. It started with the online help, then a phone call, followed by several texts. I was told the car was there. W More

by dagnes3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

April 02, 2020

Dealership Rating
Employee Rating

These guys were great! Gave me every option available Mo was a good salesman and very trustworthy too! I love my car I never thought would drive something so new! More

by taylorjonjones
Recommend Dealer
Yes

Other Employees Tagged: Mohamad Bodair

April 02, 2020

Dealership Rating
Employee Rating

Mo and James were great they really helped me find the right car and didn’t put any pressure to make a decision thank you guys so much! More

by robertwasrenowned
Recommend Dealer
Yes

Other Employees Tagged: Mohamad Bodair

March 30, 2020

Dealership Rating
Employee Rating

Been to a few dealerships and no one was able to work up a deal like this one! James found the exact vehicle for my price range! More

by sbisme123543
Recommend Dealer
Yes

February 15, 2020

Dealership Rating
Employee Rating

Total Sham This dealership is a total joke ! I emailed about a car and requested the Carfax. What did I get in return ? Just the warranty page !!!!(later I f More

by Toddw330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nick Baron , Jessica Caraballo, Aaron Flynn

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