

18 Reviews
Write a Review18 Reviews of Gary Lau
June 19, 2025
For eight years, ETF service department has provided dependable, worry-free service for my vehicles. Never had to return vehicle for any failures to do what was requested or because of any workmanship dependable, worry-free service for my vehicles. Never had to return vehicle for any failures to do what was requested or because of any workmanship screwups. Cost comparable to other places. Also purchased three new cars over the 8 years. No issues. More
Other Employees Tagged: Andy Pugh
June 18, 2025
Great customer service. Service was excellent and quickly. I was notified of any issues however I did not have any issues but they inspected my vehicle and were very thoroug Service was excellent and quickly. I was notified of any issues however I did not have any issues but they inspected my vehicle and were very thorough More
Other Employees Tagged: Andy Pugh, Andrew Authier, Doug Coomes, Collin Abston , Malachi Ray is a great salesman
June 11, 2025
They are willing to help you out of a situation that a different auto dealership had trapped you in. Thank you Collin different auto dealership had trapped you in. Thank you Collin More
Other Employees Tagged: Collin Abston
June 07, 2025
Taken care of in a timely manner and stayed in contact to let me know what the issues were and when it would be finished. Much appreciated. let me know what the issues were and when it would be finished. Much appreciated. More
Other Employees Tagged: Andy Pugh, Doug Coomes , Thomas in service
June 07, 2025
I am very satisfied with the service department at east tennessee ford. My service advisor always explains exactly what is going on and how much it should cost. tennessee ford. My service advisor always explains exactly what is going on and how much it should cost. More
June 02, 2025
Always polite & professional. They always go over your service details! We use again. Thank you They always go over your service details! We use again. Thank you More
Other Employees Tagged: Andy Pugh, Andrew Authier, Doug Coomes, Collin Abston
June 01, 2025
EVERYONE W AS HELPFUL AND MADE IT EASY TO PURCHASE OUR VEHICLE[. MADE SURE WE UNDERSTOOD EVERY STEP OF THE WAY. VEHICLE[. MADE SURE WE UNDERSTOOD EVERY STEP OF THE WAY. More
Other Employees Tagged: Andy Pugh, Andrew Authier
June 01, 2025
Tyler Weaver was so good I would go to him any day when I need a car or if anything goes on with my car and I would send people his way..... I need a car or if anything goes on with my car and I would send people his way..... More
Other Employees Tagged: Andy Pugh, Andrew Authier, Doug Coomes, Collin Abston , Tyler Weaver
May 31, 2025
Great dealership and friendly personnel. Happy with the work that is performed on my Edge and Escape. Happy with the work that is performed on my Edge and Escape. More
Other Employees Tagged: Andy Pugh, Andrew Authier, Doug Coomes, Collin Abston , Will in service.

