Mike Pahlas
Mike Pahlas at Columbia Ford Kia

Mike Pahlas

Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.8
386 Reviews

Grew up in Franklin CT,father owened a small service station where I grew up learing/working on cars.Went to Norwich Tech and started working for Ford in 1984.I enjoy the chalange of the ever growing automotive field.

Dealership Experience

27 yrs, 11 mos

Industry Experience

41 yrs, 11 mos

4.8

386 Reviews

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386 Reviews of Mike Pahlas

March 02, 2026

Dealership Rating
Employee Rating

The associates with this dealership are very friendly, courteous and helpful. They ensure that your car buying or maintenance experience is superb. More

by weathernature
Service Price Transparency
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Recommend Dealer
Yes
Mar 02, 2026

Columbia Ford Kia responded

Thank you for recognizing our friendly and courteous team. We’re delighted they made your Kia Niro EV service experience superb and look forward to assisting you again. Mike Pahlas Service Manager mpahlas@columbiaford.com

March 01, 2026

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They never told me my car had been in an accident, and their service department awful. They didn’t fully service my car twice when I brought it in. More

by idaryan27
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Recommend Dealer
No

February 28, 2026

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Everything was great. Go back again next time send friends and have a nice day. welcome to Columbia. See you tomorrow. More

by DONNELL1964
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Recommend Dealer
Yes

Other Employees Tagged: Fernando Cruz, Adam Wanegar

Feb 28, 2026

Columbia Ford Kia responded

Thank you for sharing your experience. We’re glad your Ford F-250 service went smoothly and appreciate you recommending us to friends. We look forward to seeing you tomorrow! Mike Pahlas Service Manager mpahlas@columbiaford.com

February 20, 2026

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Outstanding service, friendly professional stafff. They do great work on my Ford Explorer ST. Highly recommend! More

by bmac87
Service Price Transparency
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Recommend Dealer
Yes
Feb 20, 2026

Columbia Ford Kia responded

Thank you for sharing your positive experience. We’re glad our friendly, professional staff delivered outstanding service on your Ford Explorer ST. Your recommendation means a lot and we look forward to helping you again. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 18, 2026

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So far everone at this organization has been excellent! ! We have had no issues so far. Very professional. More

by jmiannicelli
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Recommend Dealer
Yes
Feb 18, 2026

Columbia Ford Kia responded

We’re pleased to hear our team delivered professional service on your Kia K5 and that everything has gone smoothly. Thank you for sharing your experience. We look forward to helping you again in the future. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 17, 2026

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This dealership is top notch from sales person (Rush) to the service department that I recently visited for my first oil change. Plus the interior of this building is amazing. More

by Tracy
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Recommend Dealer
Yes
Feb 17, 2026

Columbia Ford Kia responded

It’s great to hear Rush and our service team provided excellent care during your Explorer’s oil change. We’re delighted you enjoyed the interior of our facility. We look forward to assisting you again. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 13, 2026

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I am very grateful for the service and everything they did on my car in such a short time. More

by abiezel3116
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Recommend Dealer
Yes
Feb 13, 2026

Columbia Ford Kia responded

Thank you for the 5-star rating and for recognizing our team’s quick work on your Kia Soul. We’re glad we could get you back on the road so swiftly and look forward to assisting with any future service. Mike Pahlas Service Manager mpahlas@columbiaford.com

February 07, 2026

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Service was friendly and timely. The waiting room was comfortable and clean. Coffee was available. More

by No
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Recommend Dealer
Yes
Feb 07, 2026

Columbia Ford Kia responded

Thanks for the five-star rating! Jake and our service team are glad to hear your Sorento received friendly, efficient care and that the waiting area and coffee hit the mark.

January 20, 2026

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Thank you for the fast friendly efficient service! The new Tires are great! Kia has the best service! More

by Lce06281
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Recommend Dealer
Yes
Jan 20, 2026

Columbia Ford Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Columbia Ford Kia! Mike Pahlas Service Manager mpahlas@columbiaford.com

January 14, 2026

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Employee Rating

I asked them to look at my lights and they said my lights were fine but there is a light out. It’s the bottom driver side light and it’s not fixed and they wrote that there was no lights out like they didn’t More

by chercip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

Columbia Ford Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Pahlas Service Manager mpahlas@columbiaford.com

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